Wimbledon Dental Spa Reviews Summary

Customer Service

Pros:

• "Dr Soin and team are extremely helpful and I commend them for excellent customer service."
• "Peter has very generously given up his (Good Friday) to help me out with a lost filling - fantastic customer service - thank you!"
• "Thank you also to Alice and the rest of the Wimbledon Dental Spa team for always being so helpful, professional and friendly."
• "Really quick and efficient at squeezing me in for an appointment (on the same day I made my initial contact)."
• "The staff couldn't be more helpful."
• "From the moment I arrive at Dr Soin’s clinic I am always made to feel welcome."
• "The staff were really friendly, especially Peter."

Cons:

• "This is quite possibly the worst and most protracted dental experience that I have had."
• "The Dentist has no clue as to how to prioritise work, asking the client 'so what are we doing today'."
• "The dental hygienist was so brutal that my first two sessions were cut short and no refund was offered."
• "I feel sorry for his staff, the way he talks to them is dismissive and dictatorial, I found it uncomfortable to be around."

Treatment and Care

Pros:

• "He often discusses options and wants to do his best to make treatments affordable for me, but without compromising on good results."
• "He is good at explaining the procedures he wishes to carry out, and he makes the time to answer questions about them."
• "Dr Soin is so considerate in his approach, he always puts his patients oral health before his own profit."
• "Once the initial issues with my broken teeth were resolved they also conducted some cosmetic work such as teeth whitening and cosmetic repair of another tooth that was fractured."
• "In addition to the great services the surgery provides, they are extremely careful with current covid rules and make sure all care is taken."
• "The treatment and attention I regularly receive from Dr and Mrs Soin reflects their sincerity and genuine concern for their patients."
• "He performed over and above his duties to his patient by not only taking an emergency call with me on a Friday evening to listen and offer immediate pain relief advice, but he also offered to see me sooner should the pain become more unbearable."

Cons:

• "The dentist makes up costings as he goes along."

Professionalism and Expertise

Pros:

• "Dr Shazray Zaeem is a consummate professional- careful and thorough, while also warm and reassuring."
• "Amazing dentist. Peter is a fantastic dentist and has sorted plenty of my dental issues out with minimum fuss and outstanding expertise."
• "Peter is a super dentist who is very good at explaining things and both he and Stephanie are highly professional and friendly too."
• "Dr Shazray Zaeem is a highly-skilled and experienced professional who made me feel instantly at ease."
• "Dentistry by Dr. Peter Soin is undertaken with great expertise."
• "Dr. Soin very down to earth professional."
• "Peter, Stephanie and the whole team at Wimbledon Dental Spa are warm, friendly and professional."

Cons:

• "The dentist makes up costings as he goes along."

Personalized Experience

Pros:

• "He created a roadmap with me highlighting what we needed to do, how we would do it, and how long it would take- it was a very personable approach."
• "Dr Soin made me feel so comfortable as a new patient and reassured me not to worry."
• "I now have a bright white, symmetrical smile and pristine oral health which has boosted by confidence and lifestyle significantly."
• "Peter and his team made me feel relaxed and at ease and for the first time ever I wasn't nervous about getting in the chair."
• "Being a small, family practice meant they gave me a personalised service, they took the time to listen to what I wanted."
• "I am a particularly anxious patient but Peter and his team made me feel relaxed from the moment I walked in."
• "I felt at ease and in safe hands."

Cons:

• "The dental hygienist was so brutal that my first two sessions were cut short and no refund was offered."