Greswolde Arms Reviews Summary

Food Quality

Pros:

• "Good food and beer at reasonable prices."
• "Breakfast was lovely and good social distancing is in place."
• "Enjoying a well prepared meal in the restaurant area."
• "The restaurant was immaculate and food was great too."
• "Food portions were large and absolutely delicious."
• "The food was great and the waitresses were much more on it, so we got great service from them."
• "Food was tasty and reasonably priced."

Cons:

• "Rock hard stale bread."
• "The food was mostly okay apart from the dry mash and hard veg."
• "The steaks weren't great at all."
• "Service was great can't fault that at all. But the food was terrible."
• "The meal was average not piping hot."
• "Meals were really dry."
• "The food is not really good, overcooked, nothing impressive."

Service

Pros:

• "The staff were all really helpful and friendly."
• "Had a great time Emma&Nicki who looked after us was fantastic."
• "Table waitress service was friendly, efficient and the food was served quickly."
• "Staff is very well aware of the menu and observant, resulting in short waiting times."
• "Staff were very friendly and extremely helpful."
• "Warm welcome from the team and was seated quickly."
• "Great service from welcoming and friendly staff."

Cons:

• "Noone had even approached us for a drinks order."
• "Took 15 minutes to be seen as staff were too busy serving drinks rather than checking in guests."
• "We waited 45mins to have our drinks order taken and 1 1/2 hours for food."
• "Waited 40+ minutes for food only to ask the staff how much longer it would be and them to tell us that our food had not come through and they hadn’t even realised that we’d ordered food!"
• "Service was ok, but not great, mainly due to not enough staff on in the restaurant."
• "The service was very bad."
• "Very slow service even though restaurant not busy."

Accommodation

Pros:

• "Room 18 was clean and spacious having a comfy double sofa bed and a king size bed."
• "Accommodation was very clean and had all the amenities I required."
• "The rooms are cleaned everyday and the beds are very comfortable."
• "The rooms were top quality and very modern."
• "Lovely large rooms, well decorated, slept there very well on a Friday night despite a very busy pub downstairs."
• "The rooms are lovely very clean too."
• "The rooms are spacious, clean and the bed is comfortable."

Cons:

• "The sink tap was loose in our room and some cobwebs."
• "We seemed to be the furthest away from Reception up and down difficult for me with mobility issues."
• "Here was by far the most expensive Greene King establishment I've stayed in, for accommodation and drinks."
• "The room had no view (onto a roof and film applied to prevent seeing those without opening the window)."
• "Was given the wrong room, then a room without any electrics. Finally given correct room without bedsheets."
• "Some cosmetic attention needed in bathroom. Shelf seal behind toilet loose."
• "Minor niggle with hotel bedroom in that door lock didn't work properly."

Ambience & Decor

Pros:

• "The bar was attractive and had a good atmosphere."
• "Lovely restaurant, has a very nautical theme. All the waiters dressed up as pirates and sailors, really made it special for the kids."
• "The ambience of the place was good throughout our visit."
• "The location is premium for exploring the small area of Knowle, and I expect to return again to this same organization in the future."
• "Ambience/decor is upmarket."
• "This is a lovely place to spend time, very nicely and tastefully decorated, comfy and spacious."
• "Brilliant atmosphere with amazing outside sitting area, allowing to enjoy sunsets in a lovely area of Knowle."

Cons:

• "Food was average and typical of this chain, decor is a little old."
• "Can only say this place was average..... food was average at best, service was average, place is average."
• "Film over the locked window felt oppressive as no air and complete black out blinds meant it was pitch black."
• "The interior of the pub is a bit soul-less."
• "Opportunity almost entirely missed in bland anonymity."
• "Really dirty loos. Not what you need after 3 coffees unfortunately."
• "Initial impression was hampered by there being no menu displayed outside the building."