wagamama st albans Reviews Summary

Service

Pros:

• "The staff were friendly and attentive."
• "The service was truly good, right from the welcome to the conversation with the dishes."
• "Staff have always been friendly and quick with food and drinks."
• "Very quick service and nice, courteous staff."
• "The staff were so nice and every so often checked if we needed anything."
• "the staff was incredibly kind and helpful towards me"
• "Our waitress was lovely."

Cons:

• "Horrible Rude woman manager. She gave the wrong ice cream to my son."
• "the person at the door at Wagamama who was giving out the orders gave us somebody else's order twice before he got our name correct."
• "Never get a takeaway from here, they left significant parts of the order off."
• "waiting for ages to get someone for placing the order, not welcoming service."
• "Took a while to come to us at the door, restaurant wasn't even that busy and staff were talking right beside us."
• "Staff are not attentive and service is slow."
• "We waited about 20 minutes after ordering the drinks for the waitress."

Food Quality

Pros:

• "Food was delicious, with a very good vegetarian and vegan selection."
• "The food is always super tasty."
• "Curry was extra tasty this time."
• "Each dish comes when it is ready not altogether, so it is always nice and hot and 'fresh'."
• "the food was delicious."
• "Food was good, four of us ate there, and all agreed taste and flavour was good."
• "Good tasty food."

Cons:

• "It was a busy Saturday .. but the chicken was like rubber in my ramen."
• "The broth wasn't as flavoursome, and the chicken pieces were far too small."
• "The food was overcooked it literally tasted like it was gone bad or microwaved."
• "The food was not great this time."
• "Food lacked flavour."
• "The shrimp nori rolls were tough and chewy due to the nori, and lacked flavor."
• "The food that came was totally unacceptable! I had a chicken gyoza ramen and it was basically over cooked noodles in some kind of slop that I couldn’t eat!"

Atmosphere & Cleanliness

Pros:

• "Perfect location also and parking is underneath the restaurant which is handy when weather is bad."
• "They are cleaning tables before guests are seated."
• "Its central location is a plus."
• "There's always a hubbub of conversation."
• "nicer of the wagamamas chain, with outdoor seating if wanted and quite large so can mostly get tables when turn up within a few minutes."
• "St Albans is particularly vibrant with a good atmosphere."
• "The ambience is extraordinary."

Cons:

• "Not really Covid secure with tables literally back to back."
• "sometimes that makes it v. Loud in here."
• "The place needs a better waiting area as people were blocking the door entrance."
• "The customers toilets could do with upgrading or deep clean."
• "The food counter was absolutely filthy and covered in bits of food."
• "Yikes! Had to leave, place was filthy."
• "Not spotless in cleanliness."

Value

Pros:

• "Great for a quick lunch or bite."
• "Fair price and good size portions."
• "Good service. Reasonable price."

Cons:

• "Avoid the alcohol however as there is a larger markup than normal on some of their imported beers."
• "Clean, ok service, myself and the wife found the meal MEH, and quite dear."
• "The pudding sizes are extremely small and extremely expensive could be bigger."
• "Drinks pricey at almost £3 each, and just a normal bottle."
• "For the cost it’s not worth it."
• "Takeaways come in massive black non recyclable plastic."
• "Ordered for delivery and was quoted 1 hour .. that is fine ... its now 2.5 hours later and still no food .. and the delivery time is still going back .. quote an accurate time and don't lie about delivery times ..."