Maharaja Restaurant Reviews Summary

Service

Pros:

• "The individual I was talking to had textbook customer service skills and many restaurants should take note on how they get a customer excited for the experience."
• "The service was quick and waiters were polite."
• "The staff are so attentive and they always have a smile on their faces - they go above and beyond…"
• "The service was second to none - such friendly staff and the price is very good for the amount of food you can have."
• "Staff are friendly and provide quick service even when it was busy and we were a large group!!!"
• "We hosted an event to raise money here at the maharaja. They were so lovely, the service was fab and they couldn’t do enough for us."
• "The staff were very welcoming and friendly."

Cons:

• "Overpriced, overrated (for some reason) and understaffed by seemingly untrained and awkward staff."
• "It was so cramped the seat backs from opposite tables were less than a foot apart you had to walk to the bar like a crab all the way."
• "The place was well over crowded."
• "Basically it was short staffed."
• "It’s a very claustrophobic restaurant where the tables are close to one and another and poor spacial area."
• "The service was ridiculously slow at the bar - 2 members off bar staff on a Saturday night? 1 of them being their first day?"
• "Service was very slow and took ages to receive ordered drinks and had to chase several times."

Food Quality

Pros:

• "The fish curry was incredibly fresh!"
• "Food was amazingly well balanced."
• "Food was from the buffet which was good in terms of flavour and selection."
• "The food, although a little salty, was otherwise excellent."
• "Returned for buffet after having not been here a few years, and pleased to say food was better than I remembered."
• "The food was delicious, with a wide range of flavors and spices that kept me coming back for more."
• "The food here is authentically Indian."

Cons:

• "The only downside however was the butter chicken. It lacked a bit of the creaminess and seemed a bit heavy on the cumin."
• "Personally I didn’t like the experience because, a few of the staff seemed a bit rude."
• "Not anywhere close to tasting like Indian food and not even good even as a non- Indian dish."
• "Never ever have I tasted such a bad quality food in the past."
• "Very poor quality of meat and fish and lacking in flavours on all our dishes."
• "Wouldn't recommend the buffet as most of the dishes were too sweet for our palette...saag paneer, chicken kurma, channa masala & veg dopiaza had shovel loads of sugar."
• "Starters were horrible and once we went onto the mains they were all cold and didn’t taste nice at all."

Ambiance

Pros:

• "They have a very impressive dance floor."
• "Decor fantastic."
• "The atmosphere was inviting and warm."
• "Also to top it off they have beautiful lights from the ceiling and a light up dance floor with current and oldies music which made a fab night out thank you."
• "Great dance floor too."
• "Once seated we noticed how amazing the decor was."
• "The decor is quite plush and Indian music in the background adds to the ambience."

Cons:

• "It was so cramped the seat backs from opposite tables were less than a foot apart you had to walk to the bar like a crab all the way."
• "The place was well over crowded."
• "It’s a very claustrophobic restaurant where the tables are close to one and another and poor spacial area."
• "Instead there was a booming disco type music so load we could not chat at our table."
• "Seated right near the door which wasn't ideal."
• "Lack of atmosphere and bizarre situation of buffet being on a flashing dancefloor with no overhead lighting!"
• "The buffet wasn't a great selection but we sat down late so not sure if that affected the selection."

Value

Pros:

• "Had the best time tonight lovely lovely staff very kind and even brings you free papadoms with dips and a main starter for free including a buffet such good value for money."
• "The buffet had a an extensive range of curry's."
• "Desert was a good size for the price."
• "The service was second to none - such friendly staff and the price is very good for the amount of food you can have."
• "Price is superb for what you get, never feel had over or like you didn't get your money's worth!"
• "Overall the price wasn't too bad - £18 for 3 courses and a beer."
• "The Vegan Thali's were wonderful."

Cons:

• "Overpriced, overrated (for some reason) and understaffed by seemingly untrained and awkward staff."
• "It was £24.95 per person, which I felt was a little bit expensive compared to other similar establishments within the area."
• "They say they sell glasses of COCA-COLA. It was NOT Coca-Cola it was a brand named Sun Glint or something close but not Coca-Cola and it cost a pound more than advertised."
• "Soft drinks were a little expensive."
• "Food was nice, but overpriced."
• "Charged 4 pounds more and not many dishes available."
• "Service was awful food was cold and beer was warm."