The Wells Tavern Reviews Summary

Food Quality

Pros:

• "The food is good and fairly priced and they have a wide selection of drinks."
• "The Sunday roast itself was a delight – perfectly cooked, flavorful, and served with all the traditional trimmings."
• "The food is excellent, the interior design is top-notch."
• "The food was delicious and at a reasonable price."
• "The Sunday roast is amazing, perfectly cooked, juicy and tender at very reasonable price with lots of vegetables and Yorkshire pudding."
• "Food was top class - great quality and presentation, and *so* tasty."
• "The beef is the best meat I've ever tasted in my life and cooked gorgeously."

Cons:

• "I opted for Roast Beef, which was probably the main disappointment, it was a bit soggy and chewy."
• "They had the audacity to charge for extra gravy (there was barely any on the plate initially!)."
• "The food took absolutely ages, the sausages were very overdone, the scallops were awful."
• "Probably the worst Sunday roast I have ever had."
• "The beef was strangely mushy, almost liver-like in its texture."
• "The jerk chicken was recommended by the waiter. It was chicken with what appeared to be bottled jerk sauce."
• "The roast potatoes were rock hard in the middle, the Yorkshire pudding was small and dry as a bone."

Service

Pros:

• "The staff were immediately attentive and took drinks orders."
• "Service is really good, food is pub fare plus."
• "Service is excellent, the manager and staff are very polite."
• "Service here was just great - really friendly and helpful."
• "The staff were attentive and friendly."
• "The servers were very friendly and checked in often with our big group."
• "The staff was warm, attentive, and truly made the dining experience memorable."

Cons:

• "Service wasn't especially fast."
• "Staff are not very friendly."
• "Service on the other hand is terrible."
• "It was heavily staffed but none of them seemed a particularly happy and welcoming bunch of campers."
• "Service was notably slow."
• "Extremely rude host."
• "Service was not particularly efficient - had to repeat our order several times."

Ambience

Pros:

• "The perfect Sunday London pub. It’s pubs like these that make it hard to leave London for good."
• "The Wells Tavern is the closest thing you can get to a countryside sort of vibe in the area, with its warm and welcoming ambience and its quality food and drink."
• "Good vibes, cosy, friendly, lots of dogs around and located in the very quaint part of Hampstead."
• "The upstairs restaurant is like eating in someone’s home with a nice atmosphere but quiet enough to hold a conversation."
• "The atmosphere in the pub added to the charm, creating a cozy and inviting setting for a leisurely Sunday meal."
• "A really great vibe, we live down the road and this place is always hustling and bustling in the best way."
• "This pub is absolutely stunning! It's on a gorgeous street."

Cons:

• "The inside is not sympathetic to the wonderful Georgian exterior. Feels a little tired."
• "Cramped tables."
• "Inside was cramped and very noisy."
• "Downstairs can get fairly loud."
• "The small bar downstairs is full of loud drunks on a Sunday morning."
• "Being sat in the restaurant, I would expect some kind of service... but no one checked on us once or asked us how the food was."
• "Rude staff, disorganised and waste of time."

Value

Pros:

• "Priced reasonably."
• "Our whole meal cost just over £140, with service. Very reasonable considering the 3 courses, drinks and location."
• "Best value and great location."
• "Otherwise prices are reasonable and food is good."

Cons:

• "However, the only downside to an otherwise outstanding experience was the discretionary service charge."
• "Only missed out on the 5th star as an 'optional' 12.5% service charge was added automatically to the bill."
• "Become very pricey and not great quality."
• "After several years, I must admit that prices have increased drastically and quality has decreased significantly together with the size of what you get."
• "Too pricey for me to become a regular so unfortunately I won't be going back again any time soon."
• "1 large glass of Sauvignon Blanc will cost you £15. Ouch! Not exactly for the non-affluents of North London."
• "For a steep £18.95 for inconsistent food and customer service, I'd go elsewhere next time."

Dog-Friendliness

Pros:

• "This is not just a usual formal 'dogs allowed' place, but it’s a place where you feel welcome with your dog."
• "They do allow dogs and one was barking really loudly in a small area."
• "Well presented and dog friendly pub right next to the heath."
• "Great place for families with dogs walking distance from Hamstead Heath."
• "Dog food available on the menu."
• "They also are super dog friendly and offer Ella's Kitchen on the menu."
• "Friendly service and super dog friendly!"

Cons:

• "Presence of dogs everywhere sniffing at your food means to me one less star and close to 3."