Address: Unit 20, The Pipe Works, Coppice Side, Swadlincote DE11 9FQ, United Kingdom
Phone: +441283550943
Rating: 4.0
based on 371 reviews.
Service
Pros:
"Service was really fast, we'd not even finished stirring the lattes and the food arrived."
"Service was impeccable, friendly and smiley host on the door who chatted as we were seated."
"Staff were very welcoming and friendly."
"Staff were friendly and courteous considering they were obviously stressed."
"Zoe and James the assistant managers were amazing and went above and beyond."
"The staff here are helpful and supportive."
"Staff were friendly and helpful."
Cons:
"50 mins waiting for food was told 5 minutes every 15 mins then to be served stone cold food which was incorrect anyway."
"Waited over a hour for our food for it to get to us stone cold!"
"Poor service, didn’t have the food we wanted."
"Guy who served us didn't seem to have a clue what he was doing no apology or anything."
"No one passed or asked if we were OK."
"There was only 2 people serving on a busy lunchtime."
"Service a bit hit and miss."
Food Quality
Pros:
"Food choices limited but food lovely."
"The 7.99 (I think) big plate curry is a LOT of food for your money and great service."
"They had a curry Wednesday offer on where you get a curry and drink for £5.50, not the best curry I have ever had but was pretty good for the price."
"Had a nice meal on the 50% off deal."
"We had a perfectly cooked 9oz sirloin steak."
"The roast was good."
"The food was amazing."
Cons:
"The food itself was all overcooked and dry, sweet potato fries are meant to be orange not black."
"Food coming cold. Burger and chips was so cold like just come out from frozen."
"The food order arrived quickly however, none of the 'sizzler' dishes sizzled."
"The chips wasn't cooked properly and were hard."
"The gammon I ordered was really nice."
"The chicken has a processed texture, the steak was tough."
"Food was dry and completely tasteless, also portion sizes are a lot smaller."
Cleanliness
Pros:
"I have to admit that this pub has gone to great lengths to make sure everyone is safe."
"The venue is clean and pleasant and bar service very efficient."
"Nice clean and tidy pub."
"The place is lovely and clean."
"The tables and everywhere was very clean."
"Always looks clean when we come in and friendly helpful staff."
"The pub itself had a nice atmosphere, was clean and with cosy modern decor."
Cons:
"The staff are nice but I think they could brush under the tables a bit more, food always seems to be lying around there."
"On 2 occasions I've walked out because of the filthy tables."
"The toilets were very dirty and messy."
"Pub in itself wasn't very clean, sticky menus and tables."
"The table was not cleared in between dinner and pudding and the toilets were very dirty and messy."
"The carrots were rock solid."
"The staff don't seem to care either, tables were dirty, food and cutlery on the floor."
Atmosphere
Pros:
"Been to the tall chimney a few times in the last couple of weeks just for drinks and had a great experience."
"Very pleasant afternoon spent with friends. Good service, Great food choices and lovely atmosphere."
"I love the lights in the bar too!"
"Keep feeding us like this and we will keep coming! Amazing all round! Love the place!"
"The atmosphere was nice until the pub quiz started, 5 second music clips started playing and it really got on the nerves of me and the rest of the party I was with."
"There's a great atmosphere."
"Great food great atmosphere."
Cons:
"Perhaps we came on a bad day, but not sure if we'll be in a rush to visit again."
"The pub has little charm or ambience to speak of."
"Honestly, I give this place another chance over and over but think I'll find somewhere else at this point... Atmosphere otherwise is good for a pub it's what you'd expect."
"Bad atmospher. If you don't like kid visiting the restaurant just put on your website, no toddler are allowed!"
"Not a welcoming site or good advert in my opinion."
"Its very kid friendly with booth's and tvs for the children."