Pak Catering Birmingham Ltd Reviews Summary

Menu Selection and Variety

Pros:

• "Riasat discussed options and gave suggestions on menu items and we ended up with a fish/meat/vegetarian selection of starters and mains that were absolutely delicious."
• "They have a large variety of menu options and everyone complimented and enjoyed the food."
• "So many dishes it is very hard to mention them all."
• "Their service is reliable, with on-time delivery and collection."

Cons:

• No negative comments found in the reviews regarding menu selection and variety.

Quality of Food

Pros:

• "The food was absolutely delicious and my guests were all very impressed."
• "The food was amazing and very tasty."
• "The sheesh kebabs are usually not very nice from other places but they were so delicious and so fresh!"
• "Food was the best. Perfect taste, especially Halwa was delicious."

Cons:

• "Unfortunately, Pak catering provided a very dishonest service. I took my own dish to have it filled with meat pilau. The dish was taken to the back and filled up in my absence. When the rice was served to my guests there was hardly any meat in the rice so I practically paid for rice with no meat."
• "Terrible quality of food. Never order again. Halva had no taste and strange texture."

Customer Service

Pros:

• "The whole experience was professional from booking to implementation and made it a pleasure to engage with you."
• "The Pak catering team looked after all our needs. From day 1 to the main day. Kept in touch with us and ensured everything was perfect."
• "I was particularly impressed with the way you were able to accommodate my specific dietary requirements."
• "Highly recommend Pak catering, they catered for my brother's whole wedding week, the owner Mr. Riasat himself was highly reliable and communicated with us very well."

Cons:

• "Went on eid to get food. Mashallah the food was lovely. But very disappointed that i was overcharged by £9 or may be more."
• "I then called them back and was spoken to very rudely. The boss was very ill-mannered and not kind at all."

Value for Money

Pros:

• "Absolutely great customer service and even better food at a reasonable cost."
• "They consistently impress with reliable service and reasonable pricing."
• "Mashallah loved the food and very good value for money."
• "The food they provided was delicious and the service was amazing."

Cons:

• "Very dishonest and took advantage of people rushing to get back."
• No other specific negative comments found in the reviews regarding value for money.