Address: Birkenhead Rd, Meols, Wirral CH47 9RE, United Kingdom
Phone: +441516321457
Rating: 4.3
based on 262 reviews.
Quality and Value
Pros:
"Not the cheapest but good quality and value for money."
"It's not the cheapest of places but that is reflected in the quality of the products on sale."
"Prices for plants, seeds and trees are great value and the staff are very helpful."
Cons:
"So disappointed in this place today. I brought a 'Large' bistro set cover for £49.99 as a Christmas present but it won't go near the set."
"Most items overpriced."
"Many Prices in the entrance area are +100% compared to general shop and supermarket pricing."
"Very expensive for what it is."
"Grocery store (disgustingly over priced)."
Customer Service
Pros:
"Very helpful and so keen to sort the problem."
"Clean and tidy bright and very disabled friendly food nice staff pleasant n helpful."
"The staff are helpful and friendly."
"Staff try really hard here to offer good customer service."
"Fantastic customer service also regular emails were sent to us giving us updates on progress all round my wife is again very happy and has her feature back in our garden."
"Staff always friendly and helpful especially in the nursery."
"Excellent customer service! We have recently bought garden furniture and a herb box both of which required DIY skills beyond me and my husband."
Cons:
"The waiting staff are all school age. They are not helpful. They consistently bring the wrong order, then look sulky when asked to correct their mistake."
"We asked a member of staff for help finding various items, he was short and uninterested."
"Number one unforgivable failure: staff who are rude, wilfully unhelpful and self righteous."
"Absolutely disgusting behaviour from the cafe staff, one of the first times taking my mum out after having a major stroke she is having to re learn how to use her left hand, cafe staff kept coming out and looking to see if we had finished eating every few minutes."
"The staff were grumpy and not particularly helpful."
"Management extremely unfriendly when approached."
"Awkward and unnecessary comment about my 2yr olds grumpy crying at the end of a long day that he had been really well behaved for, ruined the visit for me."
Cafe and Restaurant Experience
Pros:
"The cafe is large and had numerous places to sit and eat, it was clean, light and airy."
"Always feel safe on my regular visits."
"I've coming here for several years now, mainly for the restaurant. It's utterly brilliant."
"Food is Michelin Star for a Garden Centre Restaurant."
"Food hall has a very large selection of jams, chutneys, cakes, drinks and 'home cooked' ready meals."
"Had a lovely Christmas lunch here with our local Townswomans Guild. Meal great, service impeccable and a good time was had by all."
"Really good service and the Breakfast was awesome!"
Cons:
"Dreadful food in the restaurant and service was really unprofessional."
"The only downside is the cafe which is starting to show signs of wear and tear and it's food can be very hit or miss."
"Although nice enough breakfast when it arrived. It arrived before the cutlery! It was cold."
"The cafe is great but a little dated as far as the menu is concerned."
"Restaurant was refurbished but now too large and very noisy."
"The Courtyard Restaurant was okay. Their prices are outrageous, and the food was so-so."
"Disappointed in our experience, went to the restaurant and the food really wasn't great, the roast dinner was cold and looked like it had been sat a while so was congealed."
Facilities and Environment
Pros:
"You can buy so many things here... There is a big tank full of huge Koi which you can feed for a pound quid."
"I just love Carr Farm! So much to see, and not just garden stuff!"
"The shop at the front makes you feel like you're in a little country village selling things like fudge and sweets amongst some lovely gifts."
"The whole place has come on in leaps and bounds, it is now a whole experience just going there."
"Hadn't been here for a good few years and was amazed at how it had grown."
"Great place to visit with a large selection of products from clothing to ornaments."
"Nice garden centre with a nice big deli at the entrance with a huge range of lovely produce to buy including local beers."
Cons:
"Gone to big!!! Couldn't believe it that there was hardly any plants/trees?"
"The place continues to evolve with something having been changed around/built every time we visit"
"since this place has been modernised for me, it's lost its appeal"
"This garden centre was tatty and tired, didn't feel like any pride was taken at all."
"Carr farm was always my favourite garden centre with lots of different departments but since the expansion it has lost a lot of its charm."
"The ramp in and out is steep."
"Garden centre ok but could prove a bit awkward for wheelchair users as there are different levels to the floor."