The Salisbury Pub Reviews Summary

Atmosphere & Decor

Pros:

• "I enjoyed such a delightful and charming atmosphere in spite of the crowded place and especially thanks to the smiling and welcoming staff."
• "The place is well-decorated, it's a nice place to have a drink."
• "A very nice example of an old traditional London pub, beautiful with lovely original Victorian interior & exterior."
• "Cool Victorian style pub in Covent Garden. Interior nicely classic and authentic."
• "Lovely old fashioned pub with Victorian decor, lots of wood panelling and chandeliers, always a good atmosphere."
• "A beautiful pub to behold, really lovely woodwork and mirrors throughout."
• "One of if not the most beautiful pubs in all of London! Fantastic staff, beautifully situated in the cool shade, absolutely amazing experience!!!"

Cons:

• "All a bit clinical really, infrared thermometer on the door, aggressive staff, one way system, etc."
• "The pub went a bit too Halloween-crazy--it was covered in tacky spooky props and faux cobwebs; the staff also had ghastly Halloween makeup on."
• "The place is usually packed with tourists, making it difficult to find a quiet place to sit down and chat."
• "Late Victorian pub with some impressive original features, including the usual etched glass and also some interesting lamp stand statuettes. Atmosphere-wise though I found it perhaps a tad too busy and a bit impersonal."

Staff & Service

Pros:

• "Service from the staff was excellent, really pleasant and helpful."
• "The staff were so friendly and chatty."
• "The bartenders are professional, polite, quick and attentive."
• "Friendly and efficient staff and manages to retain a local feel despite obviously being a stop on the tourist trail."
• "Staff and service excellent especially Thomas happy to recommend."
• "Bar staff friendly and patient whilst I made my mind up what to drink."
• "The staff is very kind and friendly."

Cons:

• "Disgusted by the customer service by the Deputy Manager named Abdul!"
• "Also, very rude staff, the lady at the door was extremely rude and constantly addressed me as 'mate'."
• "The Iranian bartender was extremely rude, unfriendly, and unhelpful."
• "Dirty tables. Hard to get attention of the staff."
• "Service was slow and there was no at table service (order from the bar or you’ll be waiting a while!)."
• "Visited with a friend last night. Absolutely dreadful service."
• "Dirty, horrendous service and rude staff."

Food & Drinks

Pros:

• "They have a large selection of drink."
• "Good pricing for west end."
• "Decent menu, reasonably priced for central London, fish and chips especially good."
• "The food was great and the service very good."
• "Our meal arrived within 15 minutes and was really good. Service throughout was friendly and efficient."
• "Fantastic place to eat and have a pint."
• "Great food (I tried sausages, fish and chips and pie), generous portion, huge variety of beers."

Cons:

• "Roast dinner was awful. It had been left to stand so it had gone cold."
• "Seasoned chips with no seasoning (not even salt) and apparently seasonal greens is a bowl of cabbage."
• "Also the toilets were absolutely revolting, no tissue paper, wee all over the seats."
• "Mac and cheese was not good. You may as well just order a mug of hot cheese sauce."
• "Fish and chips was tasteless and expensive. Beer was even worse (took a Guinness) and it seemed diluted, tasted more like water."
• "The scampi was cold and the portion of chips was a very small and under cooked."
• "The fish and chips was not good. The exterior was too greasy and there was hardly any fish inside."

Value & Pricing

Pros:

• "Good pricing for west end."
• "Decent menu, reasonably priced for central London, fish and chips especially good."
• "Really reasonable prices and excellent selection of drinks."
• "The whole place is fun and reasonably priced for theatreland."
• "A nice drinks selection & v fairly priced for the area and the good atmosphere."

Cons:

• "I know the pub is in Covent Garden but £7.15 for a pint of Camden Hells lager is bloody expensive."
• "It very much charges tourist prices - an ale should not cost over six pounds."
• "London prices, a shock to country boy."
• "Bit pricey but that's the area."