The City Barge Reviews Summary

Food Quality

Pros:

• "The food quality was amazing. We all had the Vietnamese noodles, which were really good & exceeded expectations in terms of portion size."
• "The quality of the food is really good."
• "Could not have been happier with the food."
• "Very good food at quite reasonable prices."
• "The food was fantastic."
• "Food quality was superb and range of choice extensive."
• "Consistent, amazing quality food, seasonally changing and very creative menu."

Cons:

• "The most terrible meal I have ever eaten in a restaurant, priced at £95 per head (drinks excluded), and £45 per child (aged 3-6)."
• "The fish and chips... the potatoes were burned and the fish did no taste at all."
• "Food was just ok, which is why I'm giving it a 3."
• "Paid £18 for a roast beef, which was completely dried out around the edges under a heat lamp."
• "The food cold. Squid starter cold tasteless and chewy."
• "The actual burger and chips were average and doesn’t warrant the price."
• "The food didn't have any taste."

Service

Pros:

• "I was waited on by Evalina who made me feel really welcome."
• "The service was great, the prices reasonable considering the wonderful location."
• "Had a great recommendation for SW19 Ale from one of the guys behind the bar and the lady managing the restaurant/food was so lovely and friendly."
• "Staff were very pleasant and efficient."
• "Delicious food and great service."
• "Big thank you to Ian and all the exceptionally friendly staff."
• "Fantastic friendly and attentive staff."

Cons:

• "I did ask one of the waiters if we can change seats but was told that they have limited seating at the back of the pub."
• "All in all the staff’s poor grasp of English meant disorganised chaos for the evening."
• "The Service at our table was incredibly slow and very unfriendly."
• "Also, service was very slow."
• "Absolutely filthy water glass on table showed to waitress and no acknowledgment."
• "The service was mediocre."
• "The service was alright until we had to wait a lot of time to get someone to get the bill for us."

Location & Atmosphere

Pros:

• "The location is beautiful, overlooking the river Thames and the local sailing club."
• "Beautiful location on the river Thames."
• "A great location and lovely view of the river."
• "Has a great feel to the place and is quite popular even though it's tucked away. A hidden gem, you might say."
• "Superb pub right on the banks of The Thames. Very nice decor and atmosphere."
• "Gorgeous views situated in a quiet and nice, yet not too indiscreet location."
• "The atmosphere of the place was relaxed and calm, creating a perfect setting for a casual outing."

Cons:

• "It is a bit more pricy than the other pubs on the thames walk from kew."
• "Never feel welcome, but last night was the pits."
• "First thing I noticed is how stressed and unfriendly staff looked."
• "The atmosphere was also terrible with tons of children running around."
• "Tired looking place with very little seating and some of the chairs were torn."
• "The heaters didn't work and nor did the lights. I essentially had to eat my food in the dark for 60% of the time."
• "Horrible service and very rude staff."