Castle View Reviews Summary

Category: Pub Dudley

Address: Castlegate Business Park, Castlegate Way, Dudley DY1 4RJ, United Kingdom

Phone: +441384245910

Rating: 4.1
based on 509 reviews.

Food Quality

Pros:

  • "The food was delicious 😋 we was served by a lovely welcoming, friendly lady."
  • "The food was of reasonable quality for the price paid; it was nicely prepared and well presented."
  • "Clean restaurant, tasty food and polite attentive service."
  • "The food was great well done to the kitchen staff and we all really enjoyed dining with you."
  • "Always great service and fantastic food, staff are always helpful and cheerful."
  • "Like the service, the food was first class. Everyone had a really lovely time, and were happy with the choice."
  • "Fantastic prices, friendly and accommodating staff. Beautiful well cooked and presented food."
  • "The chicken was tender, bacon crispy and the BBQ sauce complimented everything."

Cons:

  • "The 'hand battered' fish was pretty devoid of fish but another was fine."
  • "The food was ok, nothing to shout about, generic breakfast, I've had better for cheaper."
  • "The food took hours to come and most of it was missing, the food was dry."
  • "The food is a little above average, not the best and definitely not the worst we have had at a pub."
  • "The children's meal well chicken pieces with fat on on."
  • "Food a bit hit and miss here. Staff can be surly and not very attentive."
  • "Had fish/chips. A lot of batter, but very little fish."
  • "Was given raw chicken, so asked them to sort it out, to which the manager argued with me."

Service

Pros:

  • "The service was first class. We will be returning ♥️ We highly recommend this pub ⭐️⭐️⭐️⭐️⭐️"
  • "We spoke with three staff during our visit and all were pleasant and helpful."
  • "The staff were extremely helpful, constantly smiling and very accommodating from the second we entered the building."
  • "However Edel was amazing, she worked her magic and managed to get us a table without much wait at all."
  • "Staff are really nice and food is a little above average, not the best and definitely not the worst we have had at a pub."
  • "The staff were amazing- nothing was too much trouble, despite our varying tastes and eccentricities."
  • "Manageress made us feel very welcome and went out of her way to be friendly and helpful."
  • "The staff at the restaurant were so kind and welcoming to our familyand went the extra mile for us."

Cons:

  • "Having visited this place twice, both experiences weren't anything to shout home about."
  • "The second visit was not a great experience, I visited with a friend for a catch up."
  • "Having just eaten here earlier today, having eaten there many times before, we were very disappointed."
  • "No fried eggs and no white toast available for breakfast?"
  • "The drinks were brought to our table almost immediately after ordering and the food took 35 minutes."
  • "First time visit to Castle View this evening. Could have given 5* except for only two fixable points."
  • "Massive pub with lovely food/drink at reasonable prices. Service can be a bit slow at times though."
  • "Visited Castle view with my family and extended family on a Saturday afternoon and it was nice."

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