The Cambridge Reviews Summary

Food Quality

Pros:

• "The food was served hot and the portions were generous."
• "Food was really nice had the super special new yorker and it was really nice the chicken was moist bbq was delicious the fries were probably the best this side of the pond was reasonably priced and good size portions will be back."
• "We had a fantastic meal, cooked perfect, good quality food and piping hot!"
• "Great steaks, with daily offers which can also be combined with a blue light card for a really good deal."
• "Always had hot fast and lovely food with great customer service."
• "Couldn't fault the meal was amazing and not small portions."
• "The food was great and we got loads for our money."

Cons:

• "Ordered food which should come with a health warning."
• "The standard of the food was disappointing too. Lasagne was clearly warmed in microwave and only half a bowl."
• "The wife's steak was undercooked and the cut of meat wasn't great either."
• "The food is at best 4 out of 10...the pie today was rock hard and the gravy like glue!"
• "Unfortunately, breakfast wasn't the greatest. The eggs was over cooked, the sausages weren't cooked properly either."
• "Steaks were rubbery, chewy and fatty."
• "The food was not good, we ordered jerk chicken and ribs, the jerk powder was topped on the chicken and ribs it could be rubbed off, so the chicken was plain roasted and so were the ribs."

Service

Pros:

• "All the staff here are always polite and friendly."
• "Staff were pleasant."
• "The staff are a credit to the establishment."
• "Service from most is lovely."
• "Great service, lovely people behind the bar."
• "The staff were really helpful and accommodating."
• "The staff make the place though, lovely friendly cheerful."

Cons:

• "The staff were polite but this type of service was not great."
• "Not enough staff."
• "We ordered 3 different flavours of wings but when they came we couldn't tell which were which and neither could the waitress."
• "Having visited last week, then again Sunday, it's obvious more staff are needed behind the bar to cope as long queues build up."
• "The service was poor and served by a surly member of the bar."
• "Lady behind the till was a disgrace! Ordered starters and a main meal because we had hungry children with us."
• "Went to this restaurant today with my sisters. Looked good when we arrived. Waitress sat us at a table that we pre-booked. Took our orders for food and drink. We never saw anyone again for 40 minutes."

Ambiance and Setting

Pros:

• "A nice vibrant place themed on the bygone times of when the area was the Longbridge car plant."
• "The pub is looking lovely after it's refurbishment, the atmosphere is calm and chilled."
• "Shame as it's a great family option, walking distance for us and a comfortable setting in terms of furniture and layout."
• "A very pleasant 'new' pub and the regenerated Longbridge site."
• "It's a very family-friendly place where you can take your kids there."
• "The place was clean and comfortable, suitable for families with children as well."
• "Fantastic Pub. Really enjoyed our family meal here the other night. Great atmosphere and lovely decor."

Cons:

• "Please turn the music down! When eating a meal with family, it’s usual to have a nice chat. However, the music was so loud we were having to shout across the table to hear each other."
• "Our table was filthy and the menus were all sticky with food stains on them!"
• "Awful, had to clean our own table as the one reserved was sticky and disgusting."
• "The appearance of most of the staff from hair with messy bun, dirty nails to uniform was not neat and ill fitting."
• "Seating really needs some money spent on it as they are ripped beyond repair and dirty."
• "Dirty tables, dirty toilets."
• "The table was very sticky and the one lot of cutlery had dust on it and the second pair we had had a hair on it salt and pepper was very dirty."