The White Swan Stonehouse Reviews Summary

Category: Pub Birmingham

Address: Alcester Rd, Wythall, Birmingham B47 6JG, United Kingdom

Phone: +441564826894

Rating: 3.9
based on 332 reviews.

Carvery

Pros:

  • "I loved my carvery had all 3 meats, and it was absolutely tender melt in the mouth."
  • "Went for a carvery to celebrate son's wedding anniversary meal was lovely hot and cooked to perfection."
  • "I just love this carvery. The guy that was serving the carvery was friendly and generous with the portions."
  • "Been coming into this pub since the summer. On the occasions I have eaten food here never had a bad experience. Carvery is lovely roast beef is beautiful and plenty of vegetables to choose from."
  • "I went for the gammon and beef, and it was melt in the mouth delicious."
  • "Really nice carvery. Both beef and pork were lovely."
  • "The Carvery was superb with Hot food and Gravy."

Cons:

  • "Didn't even get chance to try the carvery as all the meat had run out at 1830."
  • "I asked for beef and noticed others asking for 2 different meats got twice as much as me"
  • "Only left one Starr as Google would not let me leave 0 stars, if you want a carvery I would highly recommend going to a different establishment. Chef is rude and should not be customer facing."
  • "The carvery itself was so dry it had no taste the stuffing and Yorkshire pudding was like concrete the veg and the roast potatoes were burnt beyond belief!"
  • "Paid for a carvery and all that was available was dried out turkey or chicken."
  • "The carvery looked a bit old and dry, however, it was lovely"
  • "After going for lunch at 1pm the food was dry and bland."

Staff and Service

Pros:

  • "The staff were friendly smiley and very helpful and the food came quickly."
  • "The manager and the lad behind the carvery station were very friendly, polite and i was in and out in less than 3 minutes."
  • "Just had two burgers and two pizzas for £20 with a couple of beers between 3 of us, fantastic service, great food and made to feel very welcome."
  • "We were really looked after by the manager and Katie. Really friendly and attentive to our needs with a baby in tow."
  • "The chef Dan was also very helpful when talking to us about the carvery and making sure that we were happy and well looked after."
  • "The staff and customer service is second to none and they always go that extra mile to accommodate you, even when they are busy."
  • "Excellent food well mannered staff."

Cons:

  • "First and last time we will eat here. Appalling service by disinterested staff."
  • "The food was dry and bland."
  • "Will not be returning again!"
  • "a very rude young server"
  • "The attitude of the female member of staff, identifiable by her blue hair was unbelievable."
  • "She told me I was rude & if I carried on she refuse to serve me."
  • "Most of the staff's masks were under their noses."

Atmosphere and Cleanliness

Pros:

  • "the atmosphere was warm and inviting"
  • "Very relaxed atmosphere."
  • "Amazingly cheap and good food for the price."
  • "Very welcoming and lovely atmosphere."
  • "The atmosphere was good just a little bit on the warm side inside."
  • "a happy friendly atmosphere"
  • "This is a really cosy pub. Has a great atmosphere."

Cons:

  • "Pub lacked atmosphere but good value for money."
  • "The place is a bit run down, needs a good lick of paint and a good clean up."
  • "The toilets smelt dire and were quite dirty"
  • "The pub was way to hot on a day when the temp is already 27+ degrees and the heating was on."
  • "Badly run establishment."
  • "The restaurant itself was chaotic - there were several children running around and even one on a scooter!"
  • "No soap in the ladies, toilet roll everywhere, it was just filthy."

Value for Money

Pros:

  • "25quid will get you 4 dinners 2 fruit shoots and 2 pints of coke."
  • "Pint and a carvery with change from a tenner is a winner all day long."
  • "Had 2 carverys and 2 drinks....16 quid!"
  • "The food was hot and fresh, the service was excellent and the price was superb."
  • "Food was good value for money, quality excellent."
  • "All food Excellent value for your money."
  • "great value for money"

Cons:

  • "I will not be returning"
  • "Will not be returning again!"
  • "I will not be returning to this pub and I will warn others to stay away"
  • "I do not recommend coming here."
  • "Would not recommend and won't be going back."
  • "I for one will never go there again."
  • "I haven’t been here in years and it will probably be a few more years before I darken their door"

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