Grounded Kitchen Reviews Summary

Category: Korean restaurant

Address: 50 Queens Rd, Clarendon Park, Leicester LE2 1TU, United Kingdom

Phone: +441163194654

Rating: 4.4
based on 152 reviews.

Food Quality and Taste

Pros:

  • "The portion was really filling and plentiful."
  • "My tofu wrap was delicious!"
  • "The bowls are always packed so there is no chance you'll be hungry after and there is so much flavour in them!"
  • "They sell a delicious menu of Korean cuisine."
  • "I must recommend the prawn gochujang: generous prawn quantity, wonderful flavours and the perfect balance of flavours."
  • "The Angus beef Gochujang is the best!"
  • "Gochujang chicken bowl without the Korean Kimchi and fresh chilli is really nice."
  • "Incredibly fresh and tasty food!! Beautifully presented too."

Cons:

  • "For taste it is ok, will get by the, maybe not full Korean taste, but it will do if you want it curb the craving."
  • "Not bad for an Korean style meals. The portions are good and filling. Flavours were alright."
  • "I've just ordered some chicken noodles and got home. The portion size was half of what I normally get."
  • "The most recent time I had it they added this purée on top, even though I specifically requested no sauces."
  • "Visited the Fosse park store today.. The food was very dry with hardly any sauce and lacked flavour."
  • "The bowls don't have the same taste, ordered a vegan bowl recently and the bowl was watery and not spiced or sauced well."
  • "This isn’t actually Korean food. There’s only one almost authentic Korean place in Leicester but this isn’t it."
  • "The food was nice, but it gave my wife food poisoning."

Service and Staff

Pros:

  • "The manager was SO lovely too. Really welcoming."
  • "The service is always very nice."
  • "We really enjoyed the food, atmosphere and great customer service."
  • "Wow. The entire process from ordering with the friendly staff, to watching them work methodically to produce the food was fantastic."
  • "The staff are all amazing, so friendly and they always look like they are having a good time and like there job!"
  • "Visited grounded kitchen and was served by Mateenah. Very professional and friendly."
  • "The manager was publicly degrading her staff to quote: 'I’m giving you 3 seconds to… or else'."
  • "I love the experience in this grounded kitchen, my orders are very specific and maaz one of the staff members was very helpful."

Cons:

  • "Unfortunately I am very disappointed with the meal. I specifically ordered no coriander on my bowl."
  • "I’ve tried to contact the kitchen through their number on Google but the number isn’t in service."
  • "The manager was publicly degrading her staff to quote: 'I’m giving you 3 seconds to… or else'."
  • "The attitude of the staff both a male and female were very poor."
  • "Ordered via Deliveroo last night, food came promptly. However, food was luke warm, only received 2 chicken wings out of 4."
  • "The manager also took up an entire table for her workspace, was loud and obnoxious."
  • "Ordered from here yesterday evening, food is usually amazing along with the service."
  • "When informed I want a refund as food not made and we can’t wait any longer they proceeded to plead to wait and didn’t apologise at all."

Ambiance and Location

Pros:

  • "The restaurant on queen's street, was bigger than I thought."
  • "Really lovely decor inside, staff were very friendly and helpful."
  • "The entire process from ordering with the friendly staff, to watching them work methodically to produce the food was fantastic."
  • "Superb Korean restaurant on Queens Road offering delicious bowls of food with a friendly fast service."
  • "The new Fosse Park store has a beautiful ambiance and location."
  • "Limited places to sit but comfortable enough to eat, sit and chat to a couple of friends!"
  • "The restaurant is clean and well presented and the food is just delicious."
  • "They have a disabled ramp up to the collection desk and they have a wheelchair ramp at the back if you want to sit."

Cons:

  • "Shame about the plastic glasses though. My paper straw fell apart before I could finish my drink."
  • "We went there on a Friday night, it was very quiet."
  • "I definitely recommend them as a take-away, because the indoor atmosphere is uninspired."
  • "The place to go for a casual dinner in Leicester, hands down."
  • "Visited the Fosse park store today.. We ordered 3 rice bowls. The first bowls which came out were really cold."
  • "Very Disappointed received the wrong order for the the 3rd time now."
  • "4 stars at an absolute maximum. Ordered ahead online with a 40min wait time given but even then it took a further 10mins when I went to collect."
  • "Like the food but can't get unless delivered cos it's not disabled accessible."

Value for Money

Pros:

  • "Moreover, their prices are excellent!"
  • "The food is fantastic and a really good price too."
  • "Great place to grab a lunch, food it heavily inspired by east asian cuisine and fusion rice bowl style, so expect a lot of good textures."
  • "Eaten here a few times, always go for a regular size bowl as the portion sizes are quite big and very filling for me."
  • "Incredibly fresh and tasty food!! Beautifully presented too. Regular size was just enough food but could easily demolish an XL size it was so so good!"
  • "The bowls are a great size and quite healthy, I usually buy the regular and it's quite filling."
  • "Been there twice now. The 10.95 bowls may appear expensive but they're by far extremely filling and delicious."
  • "The food is fresh, tasty and obviously very healthy."

Cons:

  • "I very rarely leave bad reviews but I feel compelled to do so on this occasion. I've just ordered some chicken noodles and got home. The portion size was half of what I normally get and the attitude of the staff both a male and female were very poor."
  • "4 stars at an absolute maximum. Ordered ahead online with a 40min wait time given but even then it took a further 10mins when I went to collect."
  • "The most recent time I had it they added this purée on top, even though I specifically requested no sauces. It also seemed like there was more rice than actual veg, which made for a very underwhelming bowl."
  • "The food is fresh, tasty and obviously very healthy. However, £6+ for a tiny standard sized bowl and £11+ for a XL bowl is nowhere near value for money."
  • "£17! Prawns + steak Was really looking forward to it after much debate. To my disbelief I found no Angus steak in my bowl- just small dry end scraps with gravy."
  • "Really disappointing experience, ordered and said we were sitting in, waited 30 minutes before food arrived and when it did come it was not what we ordered."
  • "The food still tasty and lots of vegs packed in. But very disappointing to see the prices have gone up significantly since lockdown... Not sure why. It’s expensive now for the amount you get; a regular bowl is £10!"
  • "Expensive at roughly £11 for a large bowl but it is top notch ingredients."

Dietary Options and Allergies

Pros:

  • "There are quite a few vegan options, so I'd recommend."
  • "Great place to grab a lunch, food it heavily inspired by east asian cuisine and fusion rice bowl style, so expect a lot of good textures. Portions are generous and a good range of flavors to explore. Service is quick dining in or takeaway via delivery apps. Friendly hosts, helpful and knowledgeable. Ceolic friendly and meat free dietary options are available."
  • "The option to customize your bowl is great. Families, couples and individual diners will enjoy eating here!"
  • "I love eating here. Brilliant. Fresh and always delicious food. The customer service is wonderful and considerate!"
  • "Delicious! Had takeaway lunch from here, tofu and a chicken bulgogi Buddha bowl. Both were excellent, the individual parts were tasty and combined together flavours were perfect."
  • "Should be 5* but they have a warning that all food has a high chance of being contaminated. As a Vegan I would have left without completing the order but as I had my disabled dad with me I decided to stay as Im not allergic to any foods."
  • "They do not serve alcohol and said there was no alcohol in the food and in addition they said all food was halal."
  • "Delicious fresh Korean-style food - bowls of rice, lots of veg, and your choice of tofu, chicken or beef, optionally topped with chillies and cashews."

Cons:

  • "Unfortunately I am very disappointed with the meal. I specifically ordered no coriander on my bowl."
  • "Ordered via Deliveroo last night, food came promptly. However, food was luke warm, only received 2 chicken wings out of 4."
  • "Love the food from here and it’s very convenient. Only thing is that I ALWAYS specify no mushrooms, but I ALWAYS end up picking some out."
  • "Food still tasty and lots of vegs packed in. But very disappointing to see the prices have gone up significantly since lockdown... Not sure why. It’s expensive now for the amount you get; a regular bowl is £10!"
  • "Regularly came here but unfortunately will not bother again. Accepted a £40 order only to then inform me half the ingredients were unavailable so had to modify my order."
  • "Good is lovely - but I can’t give full stars as it can be very hit and miss. On three occasions I have requested no mushrooms and the receipt even includes the special instruction on it, but I still got mushrooms in my bowl."
  • "My husband and I have visited the fosse Park branch tonight. We had to wait 45 mins for our food!!!! Our plan was to eat it warm in store but as we waited so long our children were tired and ready to go home. We took the food home only to find that the order was incorrect as my food was covered in chilli sauce."
  • "The food here is very tasty and they have a good variety on the menu, the meat here is halal too."

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