Seoul Bird Reviews Summary

Category: Korean restaurant London

Address: Ariel Way, London, W12 7GE, United Kingdom

Phone: +442034905705

Rating: 3.9
based on 124 reviews.

Food Quality

Pros:

  • "The fried chicken was made to perfection, with the batter so crispy and the chicken inside perfectly tender."
  • "Ordered the signature Seoul burger both fried and grilled and both were delicious!"
  • "The Korean Fried Chicken Wings tasted alright and the batter was very crispy."
  • "The Seoul bowl with chicken, lettuce, and kimchi really tastes great."
  • "Second time here and the bowls are consistently great."
  • "The Seoul bowl was really tasty and worth the money."

Cons:

  • "The chicken pieces were too big, and I can only taste the breads."
  • "The mac and cheese went to waste, it was disgusting, horrible and just inedible."
  • "Batter had no flavor, rice was mushy. Servers were condescending and distracted."
  • "The Korean chicken burger, wrap, and fries were a bit on the bland side and lacking in spices."
  • "The Seoul bowl chicken was juicy inside but the batter was a bit burnt."
  • "Food was ok. Had the basic burger; batter a bit greasy and no Korean flavors that I could notice."

Service and Staff

Pros:

  • "Staff were decently friendly and it’s pretty quick service."
  • "The woman at the counter was very helpful and told me all the halal options and recommended some of the unique drinks."
  • "Great service from helpful, professional and patient staff."
  • "One of my favourite places to get Korean chicken! Visited several times with friends – encountered a very nice and welcoming staff during my last visit."

Cons:

  • "The very young girl at the bar was too busy reading WhatsApp messages with her other colleague to serve me."
  • "Servers were condescending and distracted."
  • "The service was terrible. I asked the man behind the counter if the Tindle was similar to the Korean Fried Chicken and he seemed quite annoyed."
  • "The Manager argued with us rather than giving our money back - he was aware and accepted that his staff had made a mistake with our order but he was more keen to have an argument."

Atmosphere and Location

Pros:

  • "The atmosphere was off, but we very much enjoyed the burger from here."
  • "Seoul Bird made me like Westfield White City more!"
  • "Seoul Bird is incredible - the best Fried Chicken in London."
  • "A must eat at Westfield! We went for the fried chicken but everything else was so yummy!"

Cons:

  • "The only downside to this site in particular is the location of the restaurant..... Absolutely terrible when it comes to eating in.. you will not be able to find a table to sit at all!"
  • "The burger was tasty, but it was hard to find a space to sit."
  • "The Seoul Bird's location is not ideal; it's crowded and difficult to find seating."
  • "Seoul Bird's setting is right next to Mr Chow, which offers more exciting and delicious Asian food, making it hard to compete."

Value for Money

Pros:

  • "I'll say if this is your closest Seoul Bird then go here but I recommend going to the Canary Wharf site instead."
  • "Second time here and the bowls are consistently great. Generous portion and reasonably priced."
  • "The Seoul bowl was really tasty and worth the money."

Cons:

  • "The chicken wings were good, but the portion size was small for the price."
  • "The Mac and cheese was quite liquidy, not the gooey cheese I was expecting but nice. Tater tots were yum and I'd probably order those again."
  • "The prices were average, not too expensive."
  • "Food was nothing more than ok. The chicken was well cooked with the Korean crunch, but was bland, no real flavor. K-Fries are recommended. I personally wouldn't rush to go back as first experience has left us underwhelmed."

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