Address: Ariel Way, London, W12 7GE, United Kingdom
Phone: +442034905705
Rating: 3.9
based on 124 reviews.
Food Quality
Pros:
"The fried chicken was made to perfection, with the batter so crispy and the chicken inside perfectly tender."
"Ordered the signature Seoul burger both fried and grilled and both were delicious!"
"The Korean Fried Chicken Wings tasted alright and the batter was very crispy."
"The Seoul bowl with chicken, lettuce, and kimchi really tastes great."
"Second time here and the bowls are consistently great."
"The Seoul bowl was really tasty and worth the money."
Cons:
"The chicken pieces were too big, and I can only taste the breads."
"The mac and cheese went to waste, it was disgusting, horrible and just inedible."
"Batter had no flavor, rice was mushy. Servers were condescending and distracted."
"The Korean chicken burger, wrap, and fries were a bit on the bland side and lacking in spices."
"The Seoul bowl chicken was juicy inside but the batter was a bit burnt."
"Food was ok. Had the basic burger; batter a bit greasy and no Korean flavors that I could notice."
Service and Staff
Pros:
"Staff were decently friendly and it’s pretty quick service."
"The woman at the counter was very helpful and told me all the halal options and recommended some of the unique drinks."
"Great service from helpful, professional and patient staff."
"One of my favourite places to get Korean chicken! Visited several times with friends – encountered a very nice and welcoming staff during my last visit."
Cons:
"The very young girl at the bar was too busy reading WhatsApp messages with her other colleague to serve me."
"Servers were condescending and distracted."
"The service was terrible. I asked the man behind the counter if the Tindle was similar to the Korean Fried Chicken and he seemed quite annoyed."
"The Manager argued with us rather than giving our money back - he was aware and accepted that his staff had made a mistake with our order but he was more keen to have an argument."
Atmosphere and Location
Pros:
"The atmosphere was off, but we very much enjoyed the burger from here."
"Seoul Bird made me like Westfield White City more!"
"Seoul Bird is incredible - the best Fried Chicken in London."
"A must eat at Westfield! We went for the fried chicken but everything else was so yummy!"
Cons:
"The only downside to this site in particular is the location of the restaurant..... Absolutely terrible when it comes to eating in.. you will not be able to find a table to sit at all!"
"The burger was tasty, but it was hard to find a space to sit."
"The Seoul Bird's location is not ideal; it's crowded and difficult to find seating."
"Seoul Bird's setting is right next to Mr Chow, which offers more exciting and delicious Asian food, making it hard to compete."
Value for Money
Pros:
"I'll say if this is your closest Seoul Bird then go here but I recommend going to the Canary Wharf site instead."
"Second time here and the bowls are consistently great. Generous portion and reasonably priced."
"The Seoul bowl was really tasty and worth the money."
Cons:
"The chicken wings were good, but the portion size was small for the price."
"The Mac and cheese was quite liquidy, not the gooey cheese I was expecting but nice. Tater tots were yum and I'd probably order those again."
"The prices were average, not too expensive."
"Food was nothing more than ok. The chicken was well cooked with the Korean crunch, but was bland, no real flavor. K-Fries are recommended. I personally wouldn't rush to go back as first experience has left us underwhelmed."