Address: Chester Rd, Birmingham, B35 7AF, United Kingdom
Phone: +441217472908
Rating: 4.2
based on 403 reviews.
Food Quality
Pros:
"Considering how busy it was the customer service was quick enough, the meat portions generous and the food quality was the best we've had from a carvery."
"The mixed grill was great and excellent value for money."
"The signature cakes we had was unbelievable how big they was and again excellent taste."
"The staff serving the carvery were very good, making the experience great (the parsnips were the best ever!)"
"The carvery meals were nothing short of delicious—the meats were cooked to perfection, tender and full of flavor."
"Just had a lovely carvery on a Friday for £7:79 all 3 meats cooked perfectly, fluffy Yorkshire pudding, everything was spot on."
"The meat is cooked perfectly. No dry turkey or chewy beef! And the selection of vegetables is great."
Cons:
"The veg over cooked, and some of it had dried out. The stuffing was so dry."
"They pile your plate up with gammon because it's cheaper meat but only put one very thin, small slice of beef."
"The carrot cake was dry, and still far too much to eat, quantity over quality I fear."
"Turkey from the night before being served again it looked awful must have only been 1/4 of the joint left which was dried up and yellow colour on one side."
"The beef is always on the dry side and a little chewy, its not particularly enjoyable."
"Had the beef as always and it was awful, fatty end of joint couldn't eat most of it & veggies hard as nails topped with lumpy gravy."
"We found the carvery quite dry and bland."
Service
Pros:
"Staff were very professional and made us feel welcome, I'm quite fussy when it comes to eating out, staff were very helpful when it came to my extra needs nothing was too much trouble."
"We will be back to enjoy your fine fair and wonderful service."
"Decent and reasonably priced dinner, excellent service!"
"The friendliness of the staff, even the chefs which is rare at a carvery, do bring deserve extra credit."
"Our waitress Leanne was extremely pleasant and polite."
"Staff was lovely. Helpful, friendly and welcoming."
"Much improved service standards recently. Kitchen sent food out In good time, servers attentive and polite."
Cons:
"The deck looked a bit untidy and my self and a man had to wait for a while to be served."
"When I went recently with 6 others 2 had carvery and the others had others meals which they had to wait 40 minutes for there's nowhere near enough staff for the size of the place."
"The staff were fast at serving you when they got round to serving you but they definitely needed more staff at the bar."
"Serving staff waitresses need a few hygiene lessons and learn to apologise for keeping you waiting."
"Staff very slow to clean empty tables, not enough staff on duty."
"The lady at the bar was rude to my daughter who pointed out we had been waiting 20 minutes for drinks."
"We did have to wait at the bar for a while on a couple of occasions as there was only one person serving."
Atmosphere & Cleanliness
Pros:
"The pub was busy and yet clean."
"Place is really clean and the manger is really friendly and was great with my elderly grandmother finding her a comfortable place to sit in her wheelchair."
"Lovely and clean...."
"Very nice and cosy, great service. Very clean and tidy."
"Nice and clean and large enough to accommodate 100s of guests."
"It was clean, socially distanced from other tables and set out in a one way pedestrian area so to limit contact with others."
"Staff polite and friendly and the premises was lovely and clean."
Cons:
"Children's play area is feeling a little worn and dated, a new flooring and some paint would really transform it and make it a lot nicer for the kids."
"The atmosphere was buzzing, 2 kids play areas to my knowledge, one indoor and one out, plenty of parking."
"It was too loud for us to have a proper conversation, because there are speakers everywhere around the whole seating areas, all pumping out awful pop and soft rock songs, which not everyone wants to hear especially as loud as it was."
"And the kids area is rubbish - nothing much to keep kids entertained and those annoying machines that you have to put money in are most parents nightmare!"
"We were seated directly under a speaker making the most horrible noise making conversation impossible."
"The bulk of the previous occupants if the tables meals all over the floor!"
"There were children aged 10/11 running and climbing all over the kids play area that states for under 5's and we're stopping the younger kids from playing and some were just plain horrible with no parents supervising and staff did nothing about it."