Harvester Talbot Epping Reviews Summary

Service

Pros:

• "Amazing lunch today, served by Kerry. She was very friendly, professional and great with my kids."
• "The thing that made the visit lovely was the server named Katie. She made everyone laugh, really a wonderful human."
• "Our waiter, a young man was very polite and attentive. He gave good service."
• "Staff were lovely service was good, food was delicious and hot."
• "Waiter was great, service was fast, food was good."
• "The service was amazing. Our waiter was absolutely brilliant and very attentive."
• "Staff Friendly and courteous with prompt service."

Cons:

• "Service was incredibly slow and they weren't even busy."
• "Service was extremely slow, multiple staff members stood at the bar talking whilst we were waiting for orders to be taken."
• "Very short-staffed for a Saturday."
• "Service was slow, from being seated, to orders being taken & drinks arriving 2 minutes before our mains did."
• "We had a booking last week for 5:30. We arrived at 5:30 and were still stood waiting to be seated at 5:45."
• "Didn’t seem to have a system of staff looking after certain tables as we was waited on by 5 different members."
• "Service was lacklustre loads of young staff that seemed more interested in sitting talking with each other than serving."

Food Quality

Pros:

• "Food was delicious and hot."
• "Food was good and the girls had such a great eve."
• "The Dirty Bird was the tastiest burger dish I have ever tasted in my life from a harvester in a long time."
• "Food tasty and reasonably priced."
• "Food was good and decent portions, will definitely return!"
• "The food we ordered was actually good and tasty."
• "Food was great and received quickly."

Cons:

• "The main meal was undercooked the starters were over cooked."
• "Food was swimming in grease and the two rare steaks we ordered were well done and very chewy."
• "The ribs were extremely dry chips were cold salad needed topping up desperately."
• "Food was of poor quality. Breaded mushrooms that I couldn’t put a fork into. Cheap nasty chicken that was tasteless."
• "Chicken Goujons in a wrap were cold, the lettuce grey and the wrap was so tough it was like cardboard."
• "The food was also rubbish, cold, the beef burger looked like a vegan Pattie of god knows what."
• "Food was horrible, dry and overcooked, presentation was terrible."

Cleanliness

Pros:

• "The premises were clean and nicely decorated for Christmas."
• "Restaurant was clean and inviting."
• "The restaurant and bar very clean, great selection of beers."

Cons:

• "Everyone was eating with their coats on."
• "Restaurant itself looked run down."
• "Place could do with a revamp. Not very clean. Carpet was covered in food, table was sticky."
• "The restaurant was very dirty, food all over the floor and the tables dirty."
• "The salad bar was dirty low on stock and the items they did have were slimy and off."
• "The salad bar was awful. The bread was mouldy and stale!"
• "Tables and floor was filthy."

Staff

Pros:

• "Amazing staff who work tirelessly."
• "A huge thank you and well done for exceptional service from Will. He was so professional, polite and friendly."
• "Our waitress was Chloe & the manager Tye, which they both friendly polite."
• "The staff serving as a whole were friendly and accommodating."
• "Once again, the staff were amazing."
• "The staff here are so lovely!!!"
• "Stuff very nice, especially the woman and girl behind the bar on the 18th of September."

Cons:

• "Grim, waitress explained that they were short staffed so everyone was placed in a very small dark area together while the rest, and more pleasant parts of the restaurant, remained empty."
• "Not enough staff."
• "The minute we got there staff wasn’t very attentive, we were told we couldn’t have a table because we hadn’t booked even though it was half empty."
• "The few staff that were on were running around ragged."
• "Staff weren't really around so there was no point complaining, we didn't have the time to keep waiting."
• "Our only disappointment was that our waitress seemed more interested in chatting to her friends on another table, rather than delivering food and ultimately the bill to our table."
• "Server was unaware what is going on in her section, more interested in chatting to staff and seating guests."