The Crimson Tree Reviews Summary

Food Quality

Pros:

• "Superb lunch and evening meal.Freshly cooked and delicious varied menu."
• "The food is exceptional."
• "Food and Drink was all of excellent quality."
• "The chunky chips were fantastic."
• "The food is extremely tasty and there's something to suit most people on the menu."
• "The food was just simply amazing, I would go into detail but we ordered a few dishes of tapas, the duck legs and falafel were to die for."
• "Food is always well presented and deliciously tasty... the cakes and desserts are to die for."

Cons:

• "Food was not as nice as before, its the small things."
• "Only for the poached eggs to arrive solid making the breakfast dry and tasteless."
• "Ordered a goats cheese salad, looked nice but all the veggies were pickled. Nothing fresh and smelled a bit off."
• "Food looked nice but very overpriced."
• "Food was mediocre for the price."
• "Straight away visually I was disappointed presentation was not really looking good and as the price was £8.25 in my opinion not good on value for money."
• "The bread was thick and really tasty but it wasn't filled with the fish finger, my first thought was that one had fallen out!"

Service

Pros:

• "They offered to take my order asap and brought things promptly."
• "Great staff I mean great."
• "Staff who are really friendly and attentive."
• "Service friendly and efficient."
• "Service was excellent."
• "The service was great."
• "Service is good, very attentive and friendly staff."

Cons:

• "Customer service was shocking, we were not given any attention!"
• "When we spoke to the staff items we asked for we're forgotten so we had to ask / remind them."
• "Ignored when we came in for 15 mins, then sat down and ignored for another 15 until an order was made."
• "No apology either when we asked to be served politely as we'd been waiting such a long time."
• "The staff forgot about our drinks and then told us it was because the kitchen was so busy."
• "Waited over 30 minutes for a scone when the cafe wasn't busy and staff were chatting together."
• "Staff more interested in going home early than serving customers."

Atmosphere

Pros:

• "Fabulous ambience, quirky styling, which I love."
• "Got busy within 20mins of opening and had a nice family feel with people of all ages coming in for both food and drinks."
• "What a cute lovely place. The decor is second to none."
• "The decor is so bright and cosy, the cakes being baked as you eat is such a nice touch!"
• "It’s a nice environment to sit and enjoy for a while."
• "The atmosphere is fun and comfortable."
• "A really nice atmosphere too in a quirky cafe/restaurant."

Cons:

• "Only real gripe was that the place was freezing cold - I know heating costs are high right now but if I'm spending nearly £30 on a couple of breakfasts I'd prefer not to succumb to hypothermia before I finish my meal."
• "Very busy and due to the acoustics of the room it was noisy and hard to have a conversation."
• "Definitely changed atmosphere since being taken over by the new owners."
• "Overall disappointed with how long it took for food to come, the cost and due to the acoustic of the building not being able to talk."
• "The place looked a little tired and the staff not warm and friendly."
• "Very hectic on a Saturday afternoon, tables too close together."
• "I felt like they were trying to rush us to finish due to people waiting at the door."

Value

Pros:

• "It’s always delicious and good value for what you’re getting."
• "Really good value for money."
• "The food is delicious, not expensive, its very reasonably priced."
• "Some of the best coffee in Nottingham and one of the best full English breakfasts you can get in Nottingham."
• "Fresh quality food for a decent price!"
• "However, the prices are rather high but you get quality."
• "The food is delicious, not expensive, its very reasonably priced."

Cons:

• "A bit expensive for what it is."
• "Food was lovely, a bit pricey but overall ok."
• "Only slight downside for me was it seemed a tad on the expensive side."
• "Food looked nice but very overpriced."
• "Food was mediocre for the price."
• "So will I visit again no probably not the price is so off putting for what little you get."
• "Food looked nice but very overpriced."

Staff Attitude

Pros:

• "The staff are very friendly and welcoming which adds to the cosy and homely atmosphere of the venue."
• "The staff upon our visit were polite and friendly and helpful with menu choices."
• "Staff were welcoming and friendly with good service."
• "Staff are really friendly and helpful."
• "Staff very accommodating, helpful and friendly."
• "Lovely, bubbly and attentive staff."
• "Great atmosphere, very friendly staff."

Cons:

• "female owner is very rude. Doesn’t ever smile and is very cold."
• "The staff sometimes could do with being a little more warm."
• "Sad to see the owner continuing to bully her staff."
• "Very Rude and ignorant women in white."
• "The male owner is a creep who stares a lot and is also rude."
• "The staff were very friendly."
• "I will not be back until she has gone."