Kitty Café Reviews Summary

Atmosphere & Decor

Pros:

• "Our experience was amazing, food and service were very good, very friendly staff overall a nice vibe!"
• "The Kitty Café in Nottingham was super cute and quirky."
• "Such an unusual lively place. The atmosphere was nice."
• "This is a great, colourful space."
• "The cafe is a really nice setting - quirky and fun and cats all seemed very happy."
• "It's bright and colourful with loads of hidey holes and walkways for the cats."
• "Lovely colourful cozy place to have coffee and cake."

Cons:

• "It's too noisy, too frantic, too much color and blink that aggravates cats anxiety."
• "The entire atmosphere was ruined by watching these poor cats be abused, chased and harassed by children."
• "The general feel of the place was very awkward and it felt as a chore for the staff to be there rather than make it a fun environment."
• "The cats mostly look distressed and the atmosphere feels uncomfortable."
• "It had a very uncomfortable atmosphere as it appeared the employees didn’t like cats and therefore the cats didn’t really know any love."
• "As soon as we entered we were greeted with horrifically screaming children running around the building and terrified cats hiding."
• "The entire time we were there we constantly had other peoples loose children and occasionally grown adults walking right next us."

Staff & Service

Pros:

• "The staff were fantastic and the cats were purrfect!"
• "Staff was professional yet very friendly and huge props to them for letting the cats genuinely be cats first and foremost, having them live in a space where a cat has all it needs."
• "The staff are lovely and helpful and do a great job of making you feel welcome giving you the best service I've received in any cafe."
• "The staff are very friendly and helpful."
• "The staff are super friendly and care for the cats so well."
• "The staff here are incredibly friendly and accommodating, making your visit feel like a warm and inviting experience."
• "Staff are really friendly and very helpful."

Cons:

• "The staff do not keep an eye on the children that are running about and scaring the cats."
• "Our waitress didn't arrive to take our drinks order for 20/25 minutes."
• "They allow way too many people in at any given time, and the staff do not keep an eye on the children that are running about and scaring the cats."
• "Staff looked too scared to say anything to the parents, staff looked incredibly young and unqualified in care for the cats."
• "The staff are ignorant and naive, they made no effort to check if you were comfortable or had any service."
• "The staff here are rude and we found the girl at the front desk who was dressed in purple was extremely rude and obnoxious towards us."
• "The staff were as flat as pancakes."

Food & Drink

Pros:

• "The food is pretty good just be prepared to lose some of it to a cat."
• "Food simple but fresh and tasty... nice clean, air-conditioned place... nothing to fault."
• "The food and drinks were great! And prices are reasonable, with good table service."
• "Food was nice. Good selection of merch."
• "The food tasted amazing and the staff were really friendly and attentive to the allergen process."
• "Great food and vegan options too!"
• "The food was quite nice but as I said they got the order wrong so we had to wait extra long for food."

Cons:

• "The food is the quality of what you’d get In a kids soft play centre."
• "The sandwiches were literally just a slice of cheese on smooshed bread, no mayo, butter, etc."
• "I ordered a vegan pizza which had no cheese at all... the pizza itself tasted horrible."
• "The toastie fillings all had mayonnaise with no option (despite asking) to have without as it all comes pre-mixed - cheese and ham with mayonnaise for example."
• "The food menu was pizza, jacket potatoes and panini's... It was pretty tasteless for a stingy size."
• "Service - terrible Food - appalling Prices - ridiculous."
• "Food is mostly rubbish here not worth buying for the price you pay."

Price & Value

Pros:

• "Considering it goes towards the care of all the cats I didn't mind paying."
• "Not the cheapest but justifiable for a treat for anyone who loves cats."
• "Reasonable prices for food and drinks."
• "Prices ?, people complain but you get a Meal Deal (main meal, drink, cake) for 9.95 per person... in fact, you pay 6 pounds for entrance/welfare for cats support."
• "The staff and food are absolutely lovely, we enjoyed our meal and drinks and the staff were very attentive!"
• "Very value for money with the food. Portion sizes was purrrrrfect."
• "Loved it here, most places like this charge a bomb but this one rather reasonably priced."

Cons:

• "Be advised it's pretty pricey to enter 24 pound for 4 of us."
• "We weren't made aware that we had paid £6 each (for adults) for only one hour in the cat cafe."
• "Our bill total was approx £70 (not including the entry fee for cat welfare) just for the food and drinks which we mainly didn’t receive."
• "Everything is massively overpriced."
• "1 hour isn't enough for the price you pay for admission!"
• "I understand the concept that the business are looking out for the felines, but a £7 pound per person welfare fee is getting up there, especially when food and drink cost extra."
• "There was only the two of us and considering we spent over £42 for lunch and drinks, it's a little over priced for me."

Cat Welfare & Interaction

Pros:

• "The kitties were minding their own business and playing on the floor around us."
• "Lots of really happy cats just relaxing."
• "The kitties are absolutely beautiful and well behaved."
• "The cats are free to roam the cafe and are friendly and tame."
• "The cats were super sweet and playful."
• "The cats are really cute and look healthy, some are incredibly playful as well."
• "Cats are all incredibly well cared for and content, although they are a bit cheeky when you have food."

Cons:

• "The entire atmosphere was ruined by watching these poor cats be abused, chased and harassed by children."
• "A lot of the cats avoided being touched or stroked but this is most likely due to them being rescue cats and also how overwhelming the cafe is to them when it was so full of people and noisy."
• "Every cat that came to me was scared away by the overly excited kids."
• "There should be a rule against children under 12 because the entire atmosphere was ruined by watching these poor cats be abused, chased and harassed by children."
• "They allow way too many people in at any given time, and the staff do not keep an eye on the children that are running about and scaring the cats."
• "Many cats were being chased and prodded and in distress trying to hide from the children and staff were not intervening to help the cats."
• "None of the cats were able to come to us as they were hounded by children chasing them with feather toys."