Address: 579 Mansfield Rd, Sherwood, Nottingham NG5 2JN, United Kingdom
Phone: +441159604888
Rating: 4.5
based on 122 reviews.
Atmosphere & Decor
Pros:
"The whole place is clean with nice cosey decor and the toilets were very clean too."
"It's perfect for a break whilst shopping the high street or a cheeky treat!"
"The cafe has a friendly and social vibe, all the staff were really lovely and happy!"
"Very welcoming atmosphere, staff team very friendly."
"The place and environment was aesthetically pleasing especially with the floral decors so I enjoyed my stay there."
"The ambience is so cosy."
"A great space to meet with friends and babies!"
Cons:
"The environment was Farley noisy with lots of staff appearing to stand around."
"Must have gone at a bad time, lots of screaming kids, felt like a creche."
"Average decor."
"When we sat at the table the water glasses were filthy and, as you can see in the picture, had crusty food attached."
"Very little attention on the younger customer."
"There are several menus and some are dotted around the Cafe on boards meaning you'll have to walk around and stare over people's heads to read them."
"Love the food here, no disrespect towards mithers and babies but i feel like im at baby clinic everytime i come here, sometimes the door is blocked with prams."
Service
Pros:
"The ladies who served us were very attentive, friendly and helpful."
"The staff were so welcoming and genuinely fabulous."
"Staff are one of the best friendly very helpful service first class ... thank you ..."
"OH WOW! honestly, great. Since the moment i stepped foot inside to the moment i left the experience was lovely."
"The service is second to none."
"The staff went to extra lengths to ensure we had fresh untouched ice cream."
"Always receive great service with a smiling face."
Cons:
"I have to say I was extremely disappointed on our visit this time to the pudding pantry. Usually there is a queue and we have to wait but the staff always welcome you and say what the wait time is etc. This time however we walked in with no queue and empty tables so we thought great. Unfortunately, no member of staff greeted us this time and every member of staff saw us but did nothing."
"The manager made absolutely no effort to even ask us about our meal I had to bring it up when I paid at the counter."
"And then the girl came back and she was unconsidered to me, didn’t offer me a holder even though clearly my hands were already occupied as I was holding a cake."
"The waiter also spilt 2 separate drinks whilst serving them."
"Waiting time around 30+ minutes, food was slightly cold, especially mushrooms (they were actually freezing cold)."
"Disappointing second visit as the kitchen was doing a lot of takeaways and we waited a long time for our food."
"Waited a long time for food, when it eventually came the order was wrong."
Food Quality
Pros:
"Puddings were exceptional, but they are quite expensive."
"The food was lovely and there was so much, everyone went home with a box of cakes as we couldn't eat it all."
"Deliveries on continuing the exceptional quality of food and service from their flagship town centre location. Freshly made cakes, buttermilk pancakes, fabulous range of next-level icecream, fresh sandwiches and excellent coffee."
"The afternoon tea was delicious."
"The pancakes are incredible, so fluffy."
"Food is fantastic though."
"The food was absolutely stunning and enormously portioned!! We both had the pulled pork hash with extra garlic mushrooms, we would highly recommend!"
Cons:
"The pancakes were at least half the size that they were the first time on all the dishes."
"The food was quite cold by the time it got to me and one of the pancakes was slightly on the rubbery side on one edge."
"The chocolate sauce had a thick layer of oil on top and the chocolate sauce was like thick sludge :( I tried mixing it and heating it gently at home but it didn’t really make it any better, kinda ruined the pancake experience :/"
"The stark difference in portion size made it feel like they were out of pancake batter and couldn't be bothered to make more—so it not only felt disappointing, but it felt like we weren't getting the same value for money."
"We left a bit deflated as the food was inconsistent."
"The fried eggs were poorly cooked and raw on top, my daughters poached eggs were also badly cooked and her pancakes were also raw in the middle."
"The beans were stoggy and the bacon was rock hard. Don't think I will be returning."
Value
Pros:
"Pudding Pantry do such a unique and tasty afternoon tea, and incredibly good value bottomless brunch as well."
"Just had my afternoon tea for 2 delivery. Excellent service from the shop. Really helpful in sorting out alternatives for allergies."
"The afternoon tea was good value for money with really delicious food."
"Very good value and food. Good selection of tasty brunch items cooked to order. Great service from friendly and attentive staff."
"All for just under £30 for two which I think is so reasonable considering you do not even have to leave your house."
"Prices reasonable."
"It came to around £20 - worth it I’m my opinion! Deffo the best breakfast in Sherwood."