Two Rivers Reviews Summary

Shopping Experience

Pros:

• "The shops were clean and staff were helpful and friendly."
• "Although often busy there is a nice variety of shops and restaurants."
• "Great stop for the family. Had been recommended so thought why not and glad we did. Greeted by pleasant staff, atmosphere was good and overall not too busy at all."
• "Good place to shop although the disable parking was expensive."
• "The cinema is here along with eateries such as Nandos, TGI, Prezzo to name but a few which dominate the area."
• "Excellent selection of shops."
• "One of the best shopping centres around this area, with most of the popular high st stores located within easy reach."

Cons:

• "You could be forgiven you were in dump Bracknell."
• "Toilets are a disgrace. You wouldn't think covid was still rife, they aren't cleaned to basic level never mind covid level."
• "Appalling. Complete bottleneck for cars to get in and out!"
• "Looking for a stressful day of crowds and lack of parking? Want to spend your Sunday queuing? Want to pay for parking in a retail park?"
• "Traffic getting in and out is always bad. Not great parking prices. Not enough parking."
• "Many shops have poor customer service now, wasn't like this before years ago I was here before."
• "Stores are pretty rundown. It's outdated. In desperate need of some TLC."

Parking and Accessibility

Pros:

• "Plenty of disabled spaces and a shopmobility next to the cinema."
• "Car park is free in evenings 6pm to 7am which is handy for vue cinema & restaurants."
• "Good place to park plenty of spaces during the week."
• "Near hotels and walkable from station and bus stops."
• "Easily accessible by the M25 or the M3."
• "Very convenient parking which is free after 1800 until 0700 the following morning."
• "A huge parking space for cars and tickets prices are reasonable being free after 7 pm everyday."

Cons:

• "Non EV chargers parked in EV bays."
• "The car park is becoming more and more expensive."
• "Expect massive long queues getting in and out of car park."
• "If you love sitting in traffic jams and struggling to find parking then the Two Rivers is the place to be!!"
• "Parking fills up at busy times and is overpriced."
• "The few car parking spaces available are often taken up by maintenance workers in their Van's."
• "Parking is quite expensive and there always seems to be a queue."

Family and Disability Friendliness

Pros:

• "Great stop for the family. Had been recommended so thought why not and glad we did. Greeted by pleasant staff, atmosphere was good and overall not too busy at all."
• "Plenty of disabled spaces and a shopmobility next to the cinema."
• "Love shopping here... Disabled Spaces were Great Outside the Shops."
• "Open air shopping mall with wide selection of shops, banks, eateries and ample parking, with a good number of disabled bays."
• "Family friendly. Disabled friendly."
• "Easy access, reasonable amount of disability parking bays."
• "Lots of security guards standing round helping people pay for parking but none are enforcing the child parking bays."

Cons:

• "Toilets are a disgrace. You wouldn't think covid was still rife, they aren't cleaned to basic level never mind covid level."
• "Non EV chargers parked in EV bays."
• "Sometimes you do find teenager groups creating a ruckus but they mostly keep to themselves not disturbing others from what I have seen."
• "Occasionally it gets overrun by troublesome individuals and groups of youths who like to drive around aimlessly, take laughing gas in the car park, park in the disabled bays and be a general nuisance."
• "Despite onsite security patrols, too many unentitled people parking in said bays & getting away with it, should be clamped if no blue badge is displayed!."
• "The Lidl left me unable to continue shopping and in a panicking state due elevated noise levels and lack of attention to social distancing."
• "Shopping centre is great, great selection of restaurants. Unfortunately the security present is as good as a lamppost."

Overall Atmosphere and Cleanliness

Pros:

• "Great stop for the family. Had been recommended so thought why not and glad we did. Greeted by pleasant staff, atmosphere was good and overall not too busy at all."
• "This is a great place to shop in my opinion! There’s all the shops you’d expect from a decent shopping centre, in a lovely environment and with a great atmosphere."
• "Clean and beautiful shopping centre. Its always fun to go there with the family."
• "Lovely outdoor style shopping destination. My whole family like it here as it has a nice atmosphere due to the open nature of the layout."
• "Perfection; coffee with the chocolate-orange sponge was divine. The service was exemplary as was the hygiene and general ambience."
• "Clean and tidy."
• "It's generally a really nice place to hang out with friends or family."

Cons:

• "Toilets are a disgrace. You wouldn't think covid was still rife, they aren't cleaned to basic level never mind covid level."
• "Also, there was popcorn on seats and empty drinks containers everywhere when we went into screen 5 on a 7pm show. Why aren't they cleaned between shows?"
• "Stores are pretty rundown. It's outdated. In desperate need of some TLC."
• "The Lidl left me unable to continue shopping and in a panicking state due elevated noise levels and lack of attention to social distancing."
• "Parking is awful, lack of spaces ..queue to get In queue to get out....spaces are to small unless everyone drives minis or micro cars k cars etc."
• "Nice place to shop your grocery, clothing, cinema and many more things. But for some reason it doesn't have the welcoming atmosphere and feel good factor."
• "Very very disappointing. Also, screen 5 is way too warm, need to turn air con up."