High Chelmer Reviews Summary

Shopping Variety

Pros:

• "High Chelmer offers a wide variety of shops, most things that you might need."
• "One of two major shopping centres in Chelmsford. Large variety of shops and places to sit/eat."
• "Good shopping centre with lots of choice - there are a mix of well know high street shops here."
• "Grwat veriety of shops, huge stores with good prices, designer shops too, great food stop offs."
• "Great range of shops from Food to clothes to beauty to even grocery stores."
• "There was a large variety of shops for clothes and restaurants."
• "Has a large variety of shops and stores which is extremely convenient as it is easy to walk in and if you don't find something in one shop it is a support walk to another."

Cons:

• "Promised a lot but doesn't really deliver & overall quite disappointed with this as a shopping destination, although the Cinema is the best I've been to."
• "High Chelmer shopping centre hasn't really changed, its lost quite a few shops on recent years due to chelmsford council and the centre pushing their prices up and up and smaller retailers not being able to afford to go into the shops."
• "Sadly quite a few units are closed now, though still some decent shape stores here."
• "A rather tired shopping centre that looks like it hasn't changed much in many years."
• "Many shops close down quickly and just can't cope, but the ones at the front facing the town are really good, well stocked brands."
• "It is now leaving Chelmsford with very limited shops."
• "Unfortunately on today's visit I noticed that there were more empty units than on my previous visit."

Cleanliness & Maintenance

Pros:

• "Very clean and tidy and lots of places to sit in the center of the shopping centre."
• "Always kept clean."
• "Brilliant shopping place so clean and tidy."
• "The centre is very clean and has a good variety of shops and eateries."
• "This place holds a clean and respectable (also a little busy at times) environment with a good range of shops and a wide variety of stuff to do."
• "The toilet facilities are well maintained."
• "Really impressed, great shops, clean, and has parking."

Cons:

• "Nice to see the lady that cleans the toilets spending more time on the rate our toilets computer putting in very clean every 5 minute rather than actually cleaning them."
• "I see you are showing that you now have new toilets, I have now used them on 3 separate occasions, I must say I have never been in such a dirty smelling Toilets in my whole life."
• "Shops are a bit rubbish toilets are always boiling hot loud and smelly."
• "Only used the multi storey car park which is still a grey, concrete lump with damp stairwells."
• "Don't rate it much lush and Starbucks are the only main business's that seem to care about the stores appearance."
• "Other stores felt very withdrawn and left to decay over time."
• "It was clean and carried an attempt at a Covid - avoidance - keep - left - scheme. Unfortunately many were either oblivious to the system, or did not give a hoot."

Accessibility & Convenience

Pros:

• "A good variety of stores and eateries, close to the high street in Chelmsford and within a minutes walk of the Chelmsford bus station and multi storey carpark."
• "Nice new toilets, everything all at ground level."
• "Love Chelmsford shopping centre it's so compact, everything is close by and shops near each other."
• "Great we walked around no cars to dodge everything sign posted shops wheelchair friendly and aisles also people were wonderful."
• "Very nice place, beaming with business. Tidy and clear air conditioned, parking just few meters away in multi level car park."
• "One stop shopping centre for all house-hold needs and personal needs."
• "Multi storey car park is often busy but lifts and stairs are easily negotiated by old folks like me."

Cons:

• "Quite a few homeless so be prepared to buy tea and coffee."
• "Very confusing layout of the centre so you can get lost easily."
• "Car park expensive though."
• "Parking is diabolical. Took nearly an hour to find a space. Followed road signs to non existent car parks."
• "The only downside is it’s just a little small in terms of total amount of shops and the parking spaces are tight."
• "Great shopping centre. Toilets great lacks in accessible toilets, lacks enough signs to accessible toilets and not apparently within accessible distance from all areas of the complex."
• "One thing that was a bit of an annoyance was parking...not so much finding a space as navigating the entry to various parking."

Ambiance & Experience

Pros:

• "Calm & peace environment. Must visit places."
• "The town have clearly put up Halloween decorations for the complete Autumn feel - nice touch I say."
• "It has an upbeat vibe having substantial footfall."
• "High Chelmer are doing a great job with their social distancing floor stickers and staff of the place and the shops within I feel very safe and looked after."
• "Busy and active centre with examples of most types of store. Free WiFi throughout, and a decent Starbucks in the middle."
• "Beautiful shopping complex with many branded shops of all varieties with beautiful sitting arrangements for customers."
• "The shopping centre is alive."

Cons:

• "The Womens toilet queue were a little long but good shops apart from that."
• "Could be so much better. Went to Norwich, loads of shops, Chelmsford is sad. Maybe someone needs to find out why Norwich thrives and Chelmsford is becoming a lost town."
• "The town seems to be getting worse since 2016 every year visit it gets worse."
• "But some security label wearing young man came up to me asking for me to leave..... Crazy, I think people forgot that their wanting to go green ASAP somehow disappeared from the surface."
• "Not a lot of eateries."
• "With everything going on atm. This place has become so busy you can not move."
• "Its great to walk through it when it's dry, but when walking through the high street after or during a rainstorm it's not very fun at all."