One Stop Shopping Reviews Summary

Shop Variety

Pros:

• "The complex features a mix of high-street chains and independent stores, offering something for every taste and budget."
• "This place has all the essential shops for your daily needs and plenty of free parking (up to 4hours)."
• "One Stop is a lovely shopping Centre excellent for parking, a variety of shops and places for fast food, very bright and open not over crowded."
• "Large variety of shops including an Asda, NatWest, JD Sports and a gym. Plenty of parking including Disabled spots closer to the walkway."
• "This is the only shopping centre with a wide range of shops in the vicinity."
• "Great variety and very clean."
• "An amazing selection of shops and cafes."

Cons:

• "Lost a lot of shops overtime. Was better a few years ago."
• "Slowly loosing a load of shops and business around here but still has the basic necessities."
• "All the big brands have left and as of recent years the retail park has only started to pick up again with new stores opening up."
• "There's not much stores inside, most of the centre is taken up by Asda."
• "Has quite a few empty shops units."
• "A poor variety of shops."
• "The shops limited in their stocks as stores are smaller than the brand named outlet."

Parking

Pros:

• "Best thing parking is free soft play kids mini area for free also u can buy fastfood, takeaway, clothing shoes jewellery etc."
• "Having retails shops at one place helps a lot, 2 banks a gym and lots of car parking space."
• "Parking can be a bit busy but I went at half 9 in the morning so it was pretty empty."
• "They have a large parking facility."
• "Big car park and therefore easy to park as well."
• "Parking was easy."
• "A big parking area as well."

Cons:

• "Car park chaos with no visible controls in place."
• "Queueing to get out on a Saturday tho is a RPITA, as the carpark is badly designed and bottleneck entrance."
• "Only issue was the parking its horrendous spaces are tight, not enough children's spaces."
• "The car park is also awkward to enter and exit."
• "any savings you make will be cancelled out by getting a parking ticket from the over zealous parking wardens."
• "The car parking is terrible: poorly laid out and heavily congested leading to many unnecessary delays."
• "Parking here is always a nightmare the spaces are narrow and nowhere near enough for the amount of shops available."

Cleanliness and Maintenance

Pros:

• "The centre is clean and tidy."
• "The cleaners keep it spotless and immaculate condition."
• "To their credit the cleaning staff work hard to keep the place clean."
• "The inside part seems to be clean most of the time."
• "Toilet facilities are nice and clean and the baby changing is very nice as well."

Cons:

• "Public toilets were pretty grim."
• "Toilets were a disappointment. They smelled strongly of urine and need a refurb."
• "This shopping centre is very convenient. You find everything under one roof. But it is not kept clean at all. It's dirty and disgusting especially in the trolley park for Asda it's filthy."
• "Toilets at the entrance are not cleaned frequently as they have been in an awful condition most times I visited."
• "Took 2 stars off for the awful disgusting state of the toilets: always bad no matter when you come."

Customer Service

Pros:

• "The staff are well welcoming making people feel welcome and confident in where you train."
• "All staff are very friendly."
• "A very kind security man was very helpful and went the extra mile for us."
• "Staff are very friendly in all places."
• "Very friendly staff and excellent service."
• "The security and shop assistance are very friendly and professional!"
• "Security staff there r really lovely to speak to they r really helpful they helped me when I had my phone stolen last year which I'm really grateful to them."

Cons:

• "The person in footlocker didn't assist me correctly."
• "I WILL NOT BE GOING TO THIS PLACE AGAIN HAS THE STAFF ARE RUDE AND DONT HELP YOU YOU IN ANY WAY."
• "Gets very busy and some shop workers unfriendly."
• "A few security guards are a bit power hungry which lets it down."
• "However another gentleman on the counter was extremely friendly and helpful which is the service I have been used to in the past."
• "I used the butcher in the market and one of the gentlemen behind the counter was extremely rude and complained when I asked for the meat to be cut up."

Accessibility

Pros:

• "Accessible toilets."
• "Large variety of shops including an Asda, NatWest, JD Sports and a gym. Plenty of parking including Disabled spots closer to the walkway."
• "Parking a bit dodgy not sure which lanes are one way out. Plenty of disabled parking though."
• "Wheelchair accessible as far as I can remember."
• "Disabled parking in front of shops."
• "Large carpark, good for disabled as most shops on one level."
• "It's a great place, elevators, lifts, stairs and toilets."

Cons:

• "The car park is also awkward to enter and exit."
• "Driving into the parking area from the main road, or driving out is terrible!"
• "No sign of any disabled toilets at all. Very bad indeed."