Address: Birmingham Road Shenstone, Shenstone, Lichfield WS14 0JR, United Kingdom
Phone: +441543480214
Rating: 4.5
based on 385 reviews.
Atmosphere & Decor
Pros:
"Very festive atmosphere!"
"It was warm and cosy, the staff were friendly and attentive."
"Fabulous cosy decor, a roaring fire in the winter and a fabulous relaxed atmosphere all year round."
"It's such a lovely, cosy, inviting pub from the moment you walk through the door."
"The bar/restaurant was clean and had a good atmosphere."
"Friday evening was a little crowded but the atmosphere was good."
"The surroundings certainly seemed improved, with a very welcoming atmosphere."
Cons:
"The room got unbearably hot, and we didn't get our food until 16:30, by which time I felt too claustrophobic to fully appreciate the delicious food."
"What started as nice, relaxing background music changed to a more upbeat overpowering style that was quite off putting."
"The food was really lovely, however the table (for 2 ) was booked for 15:30 we were seated up a corner (full of cobwebs) in a 'cosy' room, with 2 large parties, therefore the room got unbearably hot, and we didn't get our food until 16:30."
Service
Pros:
"Katie is an amazing waitress. I've been before and she remembered me… a lovely personal touch."
"Staff are delightfully friendly without being falsely scripted, especially our server Natalia."
"The staff managed it very well so that we were not waiting for ages, but equally were not rushed in any way."
"Service was friendly and attentive."
"Our waitress was amazing. She was pleasant, attentive but not always bothering us."
"The staff were very welcoming, extremely helpful throughout, meals great, beautifully served and delicious."
"The service here is outstanding."
Cons:
"Sadly it took an hour to get 2 adult meals and 1 kids meal."
"However I ordered a pulled ham and cheese open sandwich and got chese on toast with cubes of ham stuck to it.. edible but massively disappointing compared to the description on the menu."
"Unfortunately we waited over 2 hours for 2 courses."
"Unfortunately the kids meal was forgotten about, leaving a very hangry toddler."
"We arrived at 6.30 and stood in the doorway waiting to be seated... After 5 minutes I approached one of them and asked if we could be seated, she said 'oh I thought you were with the previous group'?"
"Waitress Great and friendly. Ordered 2 soups and 1 came, had to reorder and wait."
"The vegetarian Sunday roast had like tin tomatoes sauce instead of gravy."
Food Quality
Pros:
"Really nice traditional pub, wide range of drinks, food good and reasonably priced."
"First time here. We had a Sunday lunch. Plenty of food and it all tasted beautiful."
"Food prices were decent, drinks were lovely."
"I had the pate starters and halloumi skewers for mains. All very nice."
"The food was all of excellent standard."
"Food is a high quality, very tasty."
"The food was tasty, hot and good portions."
Cons:
"Portion sizes were absolutely tiny."
"No king prawn (they said the prawn was king prawn) it was not. no veg that states on the menu."
"They changed the crisp make they sell and the new ones Pipers have no taste at all... Pipers Crisps = Poor Experience."
"Awful meal, kids burger was burnt. Waiting an hour for food after pre ordering."
"Our food was very tasty... however three of us had chips and some of the chips were burnt."
"The food was not so great. The chips were unseasoned and when I went to use the salt shaker, a hailstorm of salt enveloped my bowl of chips."
"Unfortunately my friend and myself left our main meal as we found there was no flavour and the chicken very dry."
Value for Money
Pros:
"Lovely food, great value."
"The food was delicious - not particularly cheap, but good value given the quality of the food."
"The staff were excellent... Chris the manager found us a table. The food was delicious and great value for money."
"Great friendly pub with excellent food. Very good value for money, and friendly and helpful staff."
"The food was delicious and great value for money."
"The food was very good, tasty, hot and great value."
"The food was great- especially the brownie! So glad I had pudding!!"
Cons:
"However, I thought the Sunday roast option was overpriced."
"We found the salad small for 14.95 it's not a reflection of the price although Mum still enjoyed it."
"The pavlova is considered the chef special but I think it was a bit underwhelming as it was just three small bits of canned mango and the pavlova was quite dense and not very fluffy, I would skip this next time."