Miller & Carter Taplow Reviews Summary

Food Quality

Pros:

• "The food was great."
• "High quality food and service at a cost most people can afford as a treat."
• "All the food was perfect, steak was the black Angus Ribeye 8oz which was cooked to medium rare."
• "While the wedge salad didn't quite impress, the rest of the dishes were nothing short of incredible."
• "Great food and good varied selection. Really well cooked, even the blue steak."
• "The steaks are cooked very nicely...we had three rib-eye steaks and my daughter had a burger. Each was exactly how requested...perfect!"
• "Food was delicious. We had Chateaubriand and it was melt in the mouth tender and well seasoned."

Cons:

• "Just left in taplow, manager screaming at us calling my family liars, steaks inedible and clearly shoved in microwave after we were given them cold."
• "Food was nice and hot but my fillet steak was definitely done medium and I'd asked for medium rare."
• "Both steaks were very pale looking, overcooked, flavourless and tough as old boots."
• "Burger was a little dry but perfectly edible."
• "All in all a terrible experience at Miller and Carter, we were all left bitterly disappointed by the quality of the food and how it was presented to us."
• "Yet another meal that was way overcooked, the chips were rock solid from being overcooked as was the batter on the fish."
• "This piece of salmon was so overcooked to the point were it had completely dried out and wasn’t even edible."

Service

Pros:

• "Our server Ruby was fantastic, really happy, attentive, actually appeared to be enjoying her job."
• "The service is consistently superb."
• "Fantastic meal as always. Great steak."
• "The service level by our member of the waiting staff, Karen was faultless."
• "The service was to a very good professional level."
• "Service is kind & genuine."
• "The staff were lovely and very attentive."

Cons:

• "Under staffed the day we went, lady kept repeating it to us as if it was our fault."
• "Service was completely different... the service was extremely slow and poor quality."
• "I can’t fault the food but the service was terrible someone in our party waited over an hour for his meal."
• "His attitude means that we will not be going back."
• "We had a bit of an issue booking via the website, it kept telling me there was no availability for a Tuesday evening despite me changing the location 3 times."
• "Service was ok, food average to below average and value for money below average."
• "Rude bar staff, too interested in what their colleagues are doing after work, customer service forget it."

Ambiance and Cleanliness

Pros:

• "The whole evening was very relaxed. We were not left waiting on anything. We were not rushed either."
• "Great atmosphere, lay out good disabled access good plus toilet."
• "Fantastic atmosphere."
• "Wonderful ambiance, good selection on the menu for food and wine."
• "Lovely atmosphere in restaurant. Everywhere was nicely decorated and clean."
• "Beautifully decorated, perfect lighting."
• "Great atmosphere and place to eat."

Cons:

• "However the building itself was dirty, the curtains we were sat next to were brown and needed just washing."
• "The area they seated us in was very cold, I had to put my coat back on halfway through my meal hence our meal got cold very quickly."
• "Had to give atmosphere a 1 star as we were literally the only ones in there."
• "Also the glasses that we was served in were dirty and had marks all over them."
• "I had to brush crumbs off my seat and the toilets had a hole in the plaster."
• "The building itself was dirty, the curtains we were sat next to were brown and needed just washing."
• "The interiors could be a little bit more well lit although still fine."

Value for Money

Pros:

• "For the price you pay it's 100% worth every penny."
• "Not overly priced but on the higher end because of the quality."
• "Exceptional value for money from The fixed price menu."
• "The prices anyway are definitely honest for the cuts of meat."
• "Excellent value for money too!"
• "The food was very good, the service was excellent, the place was clean."
• "Highly recommend this to anyone who is wanting great food and a wonderful night of wine and dine."

Cons:

• "You're paying London prices."
• "I would likely only go on an occasion i.e birthday etc, I don't think you would choose it as a last minute why not meal due to price."
• "But some food was overpriced."
• "Quite expensive for the quality of steak provided."
• "I feel it's not great value for money."
• "The prawn cocktail starter was served on a massive plate for it's tiny portion size."
• "Food average to below average and value for money below average."