Miller & Carter Rickmansworth Reviews Summary

Food Quality

Pros:

• "It was the best steak I have ever had, so full of flavour."
• "The food was delicious!"
• "All the food and entries are incredible, each dish has a unique taste and decoration."
• "The food was absolutely delicious!!"
• "Our meals were very tasty."
• "The food was amazing and the service was excellent."
• "The food tastes beautiful."

Cons:

• "Camembert mash light on the cheese and tepid."
• "The rest of the steaks on the Butchers Block was mediocre at best."
• "Food was tasty but not hot enough."
• "The calamari portion was tiny."
• "Fillet was very chewy more chewier than a 10 story block of flats!"
• "Seabass cold and overcooked."
• "Unfortunately disappointing steak which was chewy and not melt in the mouth."

Service

Pros:

• "Our waiter Fabio was great and provided excellent customer service."
• "The bar staff and front of house were equally friendly and accommodating."
• "We were greeted warmly by the front of house team and shown to our table promptly by our server, Diana."
• "Chloe was a gem, the service was perfect."
• "Eva was our waitress. She was friendly and attentive, remembering what everyone wanted."
• "Our server was Fabio, he anticipated our needs."
• "Our waitress was extremely pleasant and helpful and the food arrived in due course, cooked exactly the way we requested."

Cons:

• "Getting the bill was also a nightmare, taking at least 35 minutes to pay and get out of that nightmare."
• "A few staff members in particular were very rude to us."
• "Frowning waitress took our ordered and didn’t even bother repeating it."
• "Ordered food through Deliveroo, called up restaurant to ask if they can chuck in disposable cutlery... a lady picked up and was quite rude saying we don’t do disposable cutlery and cut the phone."
• "Alex the Manger told me to stop talking when I told him the food is cold such bad service."
• "Wrong orders brought to the table."
• "The main course was a disaster. We asked for medium rare on the fillet steak. It came out cold and rare."

Ambience

Pros:

• "Ambience was okay, not moody, not dark, not bright."
• "The building itself is amazing and has a stream running through it."
• "The venue and Ambiance was great!"
• "Lovely cosy inviting venue."
• "No fighting to be heard over the music or listening to other peoples conversations, it was a really pleasant afternoon."
• "Atmosphere nice and cosy, waterfall inside."
• "Seating area in the glass dome was beautiful, airy and very well ventilated."

Cons:

• "So disappointed, not ever stepping in the Rickmansworth branch again and will not recommend it just because of this customer service experience."
• "Only thing to get this 2 stars was the fact the décor was pleasant."
• "The atmosphere was a bit gloomy."
• "Created an awful atmosphere and ruined the special occasion."
• "The ambiance at Miller and Carter was a harmonious blend of elegance and comfort."
• "The steak was the most HORRIBLE steak I have ever eaten in my life."
• "Made to wait on the side for 20 minutes with no waiting area."

Value

Pros:

• "Good value, great steaks and half decent service."
• "Prices are value for money (VFM)."
• "Really impressed with the quality of the food, the small but impressive wine list and great value for money."
• "The steak was amazing, comes with a lot of food as a main."
• "Very good food and a good range of wines."
• "The food from the lunch menu was delicious."
• "Wine menu has a good selection at a reasonable price."

Cons:

• "The calamari portion was tiny."
• "Side portions were on the small side."
• "When the bill comes to £82 you expect the food to be of a good standard."
• "The other start was £10.50 for 3 very small, overcooked scallops."
• "Had to ask for more fries and was disappointed to be charged for them."
• "The onion loaf is clearly underdone."
• "One starter was sent back - utterly awful... meant to be 'crispy chicken wings'... they were soggy, slimy and inedible."