The Orchard Beefeater Reviews Summary

Food Quality

Pros:

• "Food was served quickly and was piping hot. Quality was very good as is the norm."
• "Had breakfast there and very impressed - good range of food, all nicely cooked, and my mum who is coeliac was very well looked after with a made to order gluten free plate of food cooked freshly from the kitchen."
• "Food is amazing."
• "Both meals were served quickly, food was piping hot and tasted very nice."
• "Food in the evening was fantastic and the atmosphere was great."
• "The food was good, good portions."
• "Food was good & the table service was good too."

Cons:

• "The food was Luke warm and Brussels and parsnips which where still hard and tasted raw."
• "Considering nearly 100 pounds was spent it was disappointing."
• "Had the vegan platter, genuinely awful 😖"
• "The meals represent poor value for money, of mediocre standard and portions are small."
• "Our mains came out, very tasteless, with my partner leaving half the gammon because it was so chewy."
• "The mains not very nice I had the fish and chips (cod was not good and portion size for the chips was terrible) and my wife went for the roast (carrots were hard and rest wasn't good), deserts were a lot better."
• "BBQ chicken dish dry and cold, surf and turf calamari was cold, only 2 prawns and cold steak."

Service

Pros:

• "The staff were really nice and very helpful."
• "What a testament to Beefeaters. Stayed overnight in the Premier Inn next door around the Xmas period and the Staff were so helpful had a discount through the premiere inn for food."
• "The waitress was great she was running around like a headless chicken but she was brilliant."
• "Staff were absolutely fantastic and have been more then accomadating for myself and others who came for work too with brillant costumer service."
• "I cannot fault the staff, the service or the general ambience and efficiency of the place."
• "Shane was extremely helpful in changing a booking for me & finding a table for us to have an impromptu lunch."
• "All the staff are very friendly and helpful."

Cons:

• "Service was extremely slow with staff walking around with their heads down so as not to catch anyone’s eye."
• "Never go here again, booked a table for 2 and on arrival was told to wait at the bar & told that she would come & get us, as one of the waitresses was apparently stressed so she didnt want us adding to it by just seating us at a table!"
• "Staff rude and unhelpful."
• "The service was slow and the staff were uninterested."
• "Service really slow even for drinks."
• "Waited over 10 mins to be acknowledged and then shown to a dirty table."
• "Service slow, some staff are just plain blunt, clearly in the wrong job."

Value for Money

Pros:

• "Dinner...main, mini dessert with a coffee and a raspberry gin and tonic came in at just under £50 for the 2 of us. Very good vfm."
• "To be able to eat as much food as you want for a limited price is brilliant."
• "Amazing value."
• "Always good for the cost."
• "A double spirit is only £1.50 more, unlike some pubs that charge £13!"
• "Good value for 2 course evening meal inc a drink and breakfast £24.99."
• "Very friendly staff, the meal was all that I could ask for, certainly for the price."

Cons:

• "Considering nearly 100 pounds was spent it was disappointing."
• "The meals represent poor value for money, of mediocre standard and portions are small."
• "Overpriced menu, limited choices and unimaginative mains (burgers and steaks, not much else)."
• "The mains not very nice I had the fish and chips (cod was not good and portion size for the chips was terrible) and my wife went for the roast (carrots were hard and rest wasn't good), deserts were a lot better."
• "Will definitely not be returning the food is very poor amount on plate for the prices of £15 per meal."
• "The £3.50 additional grilled salad consisted of one tomato, a mushroom and a piece of broccoli."
• "Very unhappy that a staff member allowed us to order food off the main menu which was available on a lunch specials for less than half the price."

Ambience and Cleanliness

Pros:

• "Food was very good, lovely relaxed atmosphere and staff very attentive."
• "The interior was modern and contemporary. The chairs are comfy, unlike some other places!"
• "The atmosphere was pleasant."
• "The Breakfast in the morning was also wonderful."
• "Great place, great food, the style and atmosphere is nice."
• "Still a great atmosphere with staff friendly yet professional!"
• "Lovely restaurant, Very clean, Friendly staff, Great air con."

Cons:

• "Nice meal shame about the cleanliness of the restaurant; didn't look like it had been cleaned for months."
• "Only one of three toilets had toilet paper, yes I picked the one that didn’t. And only 2 of 3 toilets had a seat!!"
• "The whole place looked tired, the staff were under pressure and the Menu was not exciting for Lunchtime."
• "The wall we were sat next to had stains and what looked like sauce splatter not the best impression."
• "There were food stained walls and chairs, dirty window sills."
• "We stood by the for for at least 10 minutes waiting to be seated."
• "The table was not cleaned and covered in bits."