Address: 5 The Boardwalk, Brighton and Hove, Brighton BN2 5ZB, United Kingdom
Phone: +441273625181
Rating: 4.3
based on 179 reviews.
Price
Pros:
"Although a little bit pricey as fast food goes it's well worth it."
"You can drop £20 quid on dinner and not regret it."
"It can cost a bit but worth every penny."
"Worth every penny!"
"Expensive but worth it a truly amazing burger and fries topped by no one."
"A little expensive but worth it."
"As Five Guys are participating in the government eat out scheme it works out an absolute no brainer bargain."
Cons:
"Extremely overpriced for what you are getting."
"Very expensive but the quality is excellent."
"It is overly priced for what it is. A burger, large fries and milkshake came to £19.50."
"Nearly £17 for a burger, fries an shake! I was expecting it to be the best burger in the world for that price."
"2 burgers, 1 chips, 2 drinks is £40?!? That's insane for a fast food burger place."
"The prices are very high. If you want a cheeseburger, chips and drink, that will cost you about £16-17."
"For the astronomical price paid, I expected much better!!"
Food Quality
Pros:
"Congratulations for your first day, team Brighton! I visited today and must admit you served me one of best burgers I had in my live."
"Love it! Superb fast food burgers and the fries are delicious!"
"Lovely burgers, tasty fries and nice sit down especially when it's not busy."
"Surely one of the best burgers I've ever eaten. It can be compared even to the best burgers I've had in USA."
"Burger was amazing, beef patty extremely juicy not dry."
"They do fab burgers here with as many toppings you can handle, for free!"
"The best burger I've eaten for a long time."
Cons:
"The burger was bland and the fries really over cooked."
"Food was poor, half burnt, yet not hot at all."
"Cajun fries were caked in powder. All you got was a mouth full of powder!!!"
"The food was terrible the chips had way too much salt on them, the burger was tasteless."
"Burgers wrapped in tin foil, salad completely soggy and wilted soggy bread and the burger was completely tasteless no seasoning."
"The burgers were extremely greasy and poorly presented worse off than Mc Donald."
"Burger meat was too thin and overcooked tasteless really unless you put addings to it."
Service
Pros:
"Well worth it though, was clean and staff polite."
"The staff are great, really friendly and efficient."
"Quick service."
"Food arrived quickly and was nice and hot."
"We were so impressed with service we received."
"Staff friendly and very helpful."
"The staff are really friendly and the food is great."
Cons:
"The staffs were unfriendly and service were very poor."
"Cleanliness of staff was appalling."
"Very poor customer service not enough staff on duty to provide a good service, long queue."
"Appalling service from this branch this evening!!"
"Service and speed is appalling though."
"Service not great, staff not that friendly, felt rushed ordering."
"Truly terrible service."
Ambiance
Pros:
"This Five Guys is in the newly built part of the marina and as a result feels very clean and fresh."
"The restaurant was clean and tidy."
"The venue was spotlessly clean & tidy throughout."
"This branch appeared to be well run, tidy and good service in a great location overlooking Brighton Marina."
"The establishment was spotlessly clean."
"It's clean and airy with great views of the marina."
"The location is lovely overlooking the boats in the marina a great first date venue."
Cons:
"The shells are left everywhere and adds an unfortunate cluttered environment to an otherwise bright aesthetic."
"Over priced and a visit to the toilets was discussing poo all over the seat and floor bins overflowing checked another cubicle and equally as bad."
"Unfortunately let down by all the tables being dirty."
"The surroundings are a bit bleak."
"Tables filthy and watched a staff member walk pass without noticing."
"The place was very dirty, food all over the floor, tables not cleaned."
"Experience was ruined by the hostile atmosphere."
Vegetarian Options
Pros:
"The menu is not extensive for vegetarians but the quality and standard of what was made was excellent."
Cons:
"I am not a big fan of five guys. I am a veggie and I find it disappointing that the only option is a burger minus the patty.. absolutely no imagination."
"Wait times are quite lengthy and as a vegetarian the options are a vegetable sandwich or chips so not ideal."
"Not for nut allergy sufferers!"
"Very tasty for most, but incredibly dangerous for those with a peanut allergy!"