Partyman World of Play Reviews Summary

Category: Children's amusement center

Address: Unit L8, 12 Charter Way, Braintree CM77 8YL, United Kingdom

Phone: +441376347547

Rating: 3.9
based on 144 reviews.

Cleanliness and Maintenance

Pros:

  • "Was clean. Although toilets need a bit more attention on cleaning."
  • "Very good play center for kids (big and small) plenty to do, very clean and tidy, doesn't smell like some do!"
  • "Really big thank you to Sam who served us and Ayshia (I’m really sorry if I’ve spelt that wrong) who made our food."
  • "We went during a quiet time and it was well worth the 4.95 admission."

Cons:

  • "This place needs a serious deep clean and maintenance to make it safe for all."
  • "Very Overpriced, dirty and in need of some TLC."
  • "The floor is dirty, every part of the soft play has some sort of duck tape holding it together."
  • "Dirty carpets and no one wipes the tables down or picks up after people leave."
  • "Carpet is disgusting. Shameful they charge that much money and can't even clean it to a decent standard."
  • "It was filthy dirty, gaffa taped up, seams coming undone, and when we were done our hands were black."
  • "This place is in serious need of update to equipment. Its the same as 15 years ago."
  • "The place is great for children and the staff are fantastic but... they charge you as an adult to get in to watch ur own child play."

Price and Value

Pros:

  • "Good price and good portion sizes. Still feeling stuffed."
  • "For 1 child and 2 adults we paid just under £16 for a 2 n half hour slot."
  • "Prices are okay a little bit pricey but worth it."
  • "I had my daughter's 5th birthday there and kids loved it, I didn't have to think about anything, Maddi & Ellie were fantastic."
  • "We had a party for my 7 year old boy. Gemma and Katie were our party host. This was the best indoor soft play party ever had."

Cons:

  • "At nearly £10 for one child and £4.50 per adult, £25 for a short play is extortionate."
  • "Expensive and and drinks are very overpriced £4.50 per adult."
  • "Ok place just like every other soft play, but making money from parents to get in -£4.50 each- absolutely greedy and disgraceful."
  • "The only reason i am giving partyman 5 stars is purely because of the staff, they were absoultly amazing considering the circumstances of today."
  • "Visited on a Sunday late afternoon at 1730, had an hour play before they announced they would soon be closing."

Staff and Customer Service

Pros:

  • "A special mention to Holly our party host who was amazing, she kept the kids well entertained."
  • "The staff where super friendly, there is a small stage area where they got some kids up dancing."
  • "Really lovely party for our two boys, staff on duty were so accommodating, helpful and friendly."
  • "Excellent customer service, the day that we went this young lady called Ellie was on reception."
  • "My daughter had her birthday party here on Friday and Ellen was the host. We found Ellen to be great!"
  • "Had a lovely time here for my daughters 4th birthday! Nice and clean and a good variety of food on offer!"
  • "Amazing really good play area for toddler to play, good equipment to play on and generally pretty clean."
  • "All very impressed with the food quality and drinks provided as part of the package. Katie our host was very accommodating."

Cons:

  • "Although it was a very quiet session the staff were nowhere to be seen so I had to wait for someone to enter to be allowed out."
  • "Worst soft play I have been to. Dirty carpets and no one wipes the tables down or picks up after people leave."
  • "Met a friend to catch up. Haven’t been for a few years. Shocking prices for adults to enter."
  • "Overpriced, understaffed and dirty. Hot water warning sign in toilets."
  • "Staff are not watching children interactions and parents don't watch their kids either so lots of squabbling and tears."
  • "Staff are always friendly, lovely meeting place for me and my friends, kids love going there."
  • "Noisy but not smelly. Charging parents entry is very mean spirited which made us grumpy from the outset."
  • "Staff are lovely but I think it's disgusting that they charge for adults at weekends and half term breaks."

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