Ninja Warrior UK Adventure (Milton Keynes) Reviews Summary

Staff and Service

Pros:

• "The staff seem happy to be there which isn't often the way."
• "Special thanks to Rhys, who looked after us. He was the perfect party host!"
• "I'd like to personally thank Ellie, Wayne and Ollie for their exceptional customer service."
• "James was a great party host and couldn't do enough for us."
• "Staff were very friendly and helpful especially iqbal he was very helpful with my son."
• "One of the staff Ollie came over and asked if everything was OK."
• "EVERY member of staff was friendly, smiley, helpful and also getting involved."

Cons:

• "No control by staff so kids pushing in everywhere."
• "The staff were absolutely terrible."
• "Been trying to contact this place since Sunday to see if I can change my day as one of my children has Covid and I can’t get hold of them and they aren’t replying to my emails or messages bad devices I think"
• "Staff on entrance could do with being trained better."
• "The supervisor was extremely rude and unprofessional."
• "Sam on the front desk was completely clueless and clearly unable to use the till system."
• "Staff need to watch kids in the areas rather than just standing in the middle."

Facilities and Equipment

Pros:

• "Nice clean facilities and it was good to see so many families enjoying themselves!"
• "Equipment was great.. suitable for all ages."
• "The parking is excellent as it's right outside with a maximum of 3 hours for free."
• "All of the equipment is in excellent condition."
• "The equipment is well-maintained, and the venue is clean and well-presented."
• "Big open plan building with many varied obstacles and a large inflatable section."
• "Very clean and the staff were very helpful and friendly."

Cons:

• "Absolutely crammed full of unsupervised kids running around, cutting in queue, and struggling to attempt the course."
• "It was very hot in the spectators area so it was really hot when doing the activity."
• "The cafe wasn’t very clean either but it was a busy weekend."
• "The place is cashless. So many what ifs I won't even start."
• "Dangerous kids with no parents or staff overseeing."
• "The rest of the apparatus is a series of hanging and swinging tasks and not much else."
• "The party rooms are small and cramped."

Experience and Enjoyment

Pros:

• "Went for 1 hour and competitive price."
• "Great fun and quality time spent with my son."
• "What an awesome place for the kids and for adults."
• "The BEST place ever. So fun for kids and adults too."
• "Loads of fun to be had here, but it's best to get there as early as possible."
• "Great place to come for a few hours, always great fun with smiles around."
• "Thoroughly enjoyable for children and adults."

Cons:

• "It's crazy busy, kids spent a lot of time queuing to do sections of the course."
• "Booked a 2 hour session yesterday for 9 of us, hate to say it but was disappointed! There wasn’t much there at all."
• "Upon arrival we were told my wife and I had to pay to escort our 11 and 7 year old around the course."
• "There were far too many people in there for my liking and there was a strong smell of body odour."
• "It was good but too busy to be able to enjoy the course."
• "Far too busy not for adults."
• "Very very busy, very noisy but lots of fun, I think the cleanliness could have been better with such a high volume of people."

Value and Pricing

Pros:

• "Went for 1 hour and competitive price."
• "Easy booking online, welcoming staff when we arrived who booked us in swiftly."
• "It wasn't overly busy so we were checked in straight away, and wasn't expensive either."
• "The cafe was well priced and the kids really enjoyed it."
• "Cafe is very reasonably priced too."
• "The snacks and drinks were reasonably priced and quick service."
• "Free lockers are available."

Cons:

• "The place is cashless. So many what ifs I won't even start."
• "The prices for drinks and food are ridiculous."
• "Limited food choices, nothing healthy."
• "The course itself is OK if not a little pokey. The refreshments and merchandise are really expensive."
• "We had to buy socks to wear there for £6 (three pairs) despite us taking our own trampoline socks."
• "Advertised as good for younger children but only the bouncy castle was particularly accessible."
• "Quite expensive for the time allocated."