Ninja Warrior UK Adventure (Watford) Reviews Summary

Staff and Service

Pros:

• "All staff are really friendly and easy to approach."
• "From the moment I walked in, I was greeted by a friendly and enthusiastic staff who made me feel welcome and excited to take on the challenges ahead."
• "Staff were friendly and great fun, interacting well with the children which enhanced the experience."
• "Staff on hand to help and keep the kids safe."
• "The staff were friendly and professional and the centre felt clean."
• "Staff are brilliant, very friendly, professional and very attentive."
• "The staff went above and beyond to ensure that everything was perfect."

Cons:

• "Unfortunately the staff (apart from a select few) were rude, disinterested."
• "Wasn't great, Could have been better."
• "The overall place was fun but the service and understanding was poor."
• "To say they are shocking would be an understatement... Rude reception staff, broken lockers, no explanation on how things work."
• "Ellie on the front desk was very abrupt."
• "Ash came shouting and pointing his finger in our child’s face."
• "Staff today were rude and looked utterly bored at best and downright miserable at worst."

Facilities and Cleanliness

Pros:

• "Everything was clean, loads of staff, free lockers."
• "Facilities were great and we feel we got excellent value for money."
• "Large modern seating area upstairs with food/ cooked food, drink and view over the Ninja warrior area & large downstairs seating area too."
• "Clean equipment."
• "The cafe and seating areas were all clean and tidy."
• "Equipment clean and everything kept tidy!"
• "It’s spacious, air conditioned and very fun packed!! It’s all extremely clean and well kept. Toilets pleasantly clean too."

Cons:

• "No medium socks so 11 year old had to have adult socks."
• "The course itself was greasy like everything had been coated in olive oil."
• "The floor upstairs was dirty and smelt of chocolate mess I can’t come ever again."
• "Also disgustingly filthy toilets !!"
• "Also view from cafe shows a thick layer of dust on top of inflatable section, bad indicator of cleaning standards."
• "The toilets look terrible and even by their rota board they had not been cleaned in over 24 hours."
• "The cafe was dirty with litter everywhere."

Value and Pricing

Pros:

• "Great value for money..Will definitely visit again and totally recommend for the while family."
• "The food was reasonably priced and cooked fresh."
• "Food was good, not frozen pizza, hand made italian (nearly 😋)."
• "Food was also great, really good value for money as well."
• "Decent prices for food and drink, so don’t need to go anywhere else."
• "The food and drinks are a good price and come out quick."
• "Can recommend the cheesy chips... reasonably priced too."

Cons:

• "Not really sure why we had to pay an extra £10 for the socks either when we already had the trampolining socks that are exactly the same."
• "I got a mcmuffin 5 POUNDS! WOW so expensive they know how to rinse ya."
• "Just for promotion they charge for socks even if you take the same non-slippery socks… rip off…"
• "And 3 pounds for socks? Why are they not free."
• "Food is pricy and not great, definitely avoid the nachos, just a mess of slimy cheese sauce and my kids, who love nachos of all sorts, just wouldn’t/couldn’t eat them."
• "Food and drink is very pricey which is the only down side of the visit."
• "You don’t get a refund for any booking mistakes!!"

Activities and Experience

Pros:

• "The main course was genuinely challenging."
• "The place has many fun and challenging activities for people of all ages."
• "Loads of the activities from the programme are there, and not all are easy! It's challenging enough for all levels."
• "Children had a really good time on the different challenges."
• "The obstacle courses were challenging yet safe, and it was a fantastic way for the kids to burn off some energy."
• "The Ninja Warrior course is brilliant for kids and adults of all ages, a lot of fun."
• "Great activity for the kids, they loved it."

Cons:

• "The ninja warrior course itself is small compared with MK and designed for adults. Meaning the bars are too high."
• "Half of the inflatable area felt under inflated but wasn’t terrible."
• "It's so disorganised, add a massive party to the slot you have booked and well you wish you hadn't bothered."
• "It’s a dangerous place and I saw a kid coming off covering his eye and crying. No staff offered their support and just stood there."
• "Poorly run by a bunch of kids (the participants were queue jumping and climbing on areas already occupied by my daughters which was understandably dangerous)."
• "Big problem with the combination of big groups of adults/ big lads crashing around with younger children."
• "Only downside, I felt they let too many kids in the inflatables at one time given the current situation."