Address: 44 Parson's St, Banbury, OX16 5NA, United Kingdom
Phone: +441295252259
Rating: 4.3
based on 229 reviews.
Service
Pros:
"Service was fast."
"Staff are always friendly and welcoming."
"Staff are always welcoming and attentive to the needs of the customer."
"The service was excellent, they were very attentive."
"Staff were brilliant."
"The staff were also really nice."
"The service was good and the staff were both genial and competent."
Cons:
"The member of staff called 'Roger' was an absolute embarrassment and it was obvious that he has no customer service skills or training at all."
"Dirty tables (I kindly asked the waitress if someone could clean my table and she seemed very upset that I asked), no cutlery given with food, poor service."
"Been into the old auctioneer a few times with no problems before, we walked in this evening and was ignored by members of staff."
"Waited 45 minutes for a cold bacon and cheese burger, while all the other mains had been served."
"He seemed to enjoy telling us there was no tables available His demeanor was like he had it over you I did not appreciate that at all."
"It's just a shame that tonight we went in to celebrate our wedding anniversary and after asking for the bill, it didn't arrive."
"Very rude and aggressive manager. Clearly has no respect for paying customers and shouldn’t be working in customer service."
Food Quality
Pros:
"I have to give 5/5 stars because the environment is amazing, the food is great and the value for money is very very good."
"The portion sizes are humongous and very good value for money."
"The food is 10/10 I had the steak which was served quick as possible and they presented it very nice."
"The food served is the best among the pubs in the area."
"The food is excellent for the value, you won't get much better than that."
"Food is always amazing - even if you only visit it once a year the taste is just as great as the first time you've tried an item."
"All the food here is amazing but my favourite is the chicken wings... best I've ever eaten!!"
Cons:
"Advertised two for one pizzas on a Monday night. Went in for that reason to be told the offer had changed."
"Without the sauce they are just over priced deep fried chicken wings."
"Unfortunately, for some time now the service and food served have not been of good quality."
"Food was ment to be great from what I had heard but sadly Not, although kitchen got very busy chip's were soggy and cold and burger patty and bacon was really over cooked."
"Pizza was mediocre, nachos were awful, pork was cold then when we asked for it to be warmed they burnt it…."
"The burgers were tasteless cardboard and looked like they were just your regular frozen burgers from Iceland."
"The bbq chicken was dry."
Atmosphere
Pros:
"Overall a really nice place with a cheery atmosphere."
"Really British place, if You looking for a pint of beer that's the right choice."
"A really good night out, lovely atmosphere and beautiful pub."
"The place has a vibrant and welcoming atmosphere so would definitely recommend a visit."
"An absolutely stunning pub. Lovely atmosphere."
"This place is super cozy - exactly what you're looking for as a foreigner who wants to experience something genuine English."
"Lovely atmosphere."
Cons:
"We went back later and were seated in the cold while many heated tables were not being used."
"Overly rude, pushy and aggressive security staff standing over us while we finished our drink was not a nice experience."
"Unfortunately it soon became clear we were sat near to where the most inconsiderate staff members I've ever come across were taking their break."
"Very aggesive doorman, who took his doorman's badge off and fronted me in the street and shouted 'lets go now'."
"Security is like walking into high security prison."
"Music way to loud."
"We were a bit surprised to be chased down the street by a member of their staff claiming we had left without paying."
Value for Money
Pros:
"Beer felt maybe 20% overpriced but who know what price it should be in the current climate."
"The food is all freshly made and always tastes good, never had a complaint from here before."
"Service was excellent, efficient, and very fast!"
"Best pub in Banbury by a long shot. Food is incredible (especially the wings), prices are reasonable."
"The prices are reasonable. Not expensive but not too cheap. Its fair."
"Price wise it's also fantastic when you think about how much food you get for your money - the 1KG of wings for 16 quid is ridiculously good."
"Food is reasonably priced even if you don't go for a deal."
Cons:
"Also beware of the service charge... although you have the right to refuse paying it you feel guilt tripped in to paying as you have ask the person who served you to change your receipt."
"Their food is without fault but I don't like the fact that they automatically add 12.5% as a service charge."
"Good experience spoiled by a service charge automatically added to the bill."
"One word of warning, 5 of us had food and drink and a £25 service charge was added to the bill, not something I approve of."
"Incredibly expensive, obviously catering to the 'haves' fair play to them if they have tapped that market and people are willing to pay it but nearly £6.00 for a basic pint."
"Sky high prices."
"Absolutely ridiculous and won't be going back ever."