Violet Cakes Reviews Summary

Staff and Service

Pros:

• "Friendly staff."
• "Staff are really lovely 5*."
• "The staff is friendly; the place has a relaxed vibe."
• "Fantastic service! Claire is so lovely and hospitable."
• "Staff seemed nice enough."
• "Imogen and the entire team at Violet bakery made our absolutely perfect wedding cake!"
• "The staff prepared my sons birthday cake on short notice (they didn't have to do this)."

Cons:

• "Everything is pricey. Which i don't mind for the occasional treat. But the serving staff are unfriendly and rather condescending."
• "The service is absolutely abysmal. They didn’t even bother cleaning our table upon arrival."
• "But the serving staff are unfriendly and rather condescending."
• "They are disorganised, will mess up your order and have awful customer service the second something goes wrong."
• "Customer service at the counter need improvement! someone could steal someone else order without any prove."
• "The customer service I received from the male employee was very disappointing, quite arrogant instead of hospitable."
• "The girl was rude so I paid for my coffee which I threw away after the first mouthful."

Quality and Taste of Food

Pros:

• "Even if you're not getting married or looking for a wedding cake- the bakery itself is fantastic!!!"
• "What a cake! My husband ordered this for my birthday, it's the best lemon cake I've ever eaten and looks stunning with real flowers to decorate."
• "The cake... oh the cake.. delicious!"
• "The salted caramel cupcakes at Violet are to die for!"
• "Amazing, delicious and fresh cakes, best I have had in London from a bakery that has been there for several years."
• "Cakes were delicious and everything tasted natural ingredients."
• "The lemon and elderflower cake was really good with proper lemon flavour coming through."

Cons:

• "It looks like they use compostable plates and cutlery, but compostable items are actually NOT compostable."
• "Went on a Saturday morning for a sweet treat, but the offer was limited. I got a cupcake and a cookie. The cupcake was ok, while the cookie was a bit disappointing."
• "Cakes reminded me of when we were learning to bake in school. Falling apart, all sweet no flavour and the icing was akin to a make at home kit from Tesco."
• "I recently purchased their vegan cake (a slice of it) and it tasted a bit stale or like sawdust."
• "Worst cake I've ever eaten. We bought a chocolate cake as a birthday cake, with all the extras for £65."
• "The cake was bone dry & is inedible so the rest of this is being chucked."
• "The cake was poor quality, it only tasted of sugar and nothing else(maybe a bit of coffee)."

Price and Value

Pros:

• "I have brought the new cook book, can cook the treats at an affordable budget."
• "Sublime delicate sweet treats which vary throughout the year, always good to hear that the pricing is passed on to the staff and to the locally sourced ingredients."
• "Yes it is pricey but finally an equivalent to European quality bakery you find in France, Italy, Vienna, Germany, Greece..."

Cons:

• "Everything is pricey. Which i don't mind for the occasional treat. But the serving staff are unfriendly and rather condescending."
• "£4 for toast! You only get 2 SLICES!!!!!!!?!?!?!"
• "Also want to mention that £10 for a ham and cheese toastie is pretty steep even if the ingredients are high quality."
• "The cupcakes are a bit expensive."
• "And in what world does 2 slices of plums and 4 raspberries cost £6?"
• "Very overpriced and average cake (for this area)."
• "hugely overpriced given the baked goods are just not that great."

Ambiance and Location

Pros:

• "Stylish and cosy place near Dalston!"
• "Cosy seating area outside."
• "Very cute casual little bakery cafe on a leafy street with outdoor seating and counter service."
• "I stay in Hackney, only so I can be very close to Violet, when I visit London. I cannot get enough of their delicious breakfasts, lunches and afternoon tea."
• "Located in a peaceful neighbourhood it’s a go to for an afternoon sweet pickup dessert and coffee."
• "Lovely bakery in the heart of East London, a lot of character and very good coffee and food."
• "Absolutely lovely !!!! Its a tiny tea shop with a good amount of seating outside."

Cons:

• "The place is relatively small."
• "Sadly on the second visit I didn't feel very welcome here with my baby."
• "The interior of the cafe is uninspiring and the exterior surroundings is underwhelming."
• "Always disappointed with customer facing service in this little cafe."
• "Overpriced, pretentious menu and staff. Not a great experience."
• "Ordered a cake for a baby shower, spent £172 for it and it was the worst cake I’ve ever tasted, the sponge tasted like dry salty cardboard."
• "The service however leaves much to be desired. It is extremely slow and the seating very minimal."