Robertson's chips away Reviews Summary

Staff and Service

Pros:

• "Friendly helpful staff."
• "During my last visit, it wasn't too busy so service was quick."
• "Service was very quick and efficient, despite it being a very popular weekend and therefore being very busy."
• "The guys behind the counter were friendly and happy."
• "Staff are very friendly! More power to you!"
• "Lovely restaurant serving excellent fish and chips. Varied menu options. Restaurant very clean and tidy and staff friendly and helpful."
• "Great staff and place will have to visit again."

Cons:

• "Discusting service? Had no meal as was asked for me and my table of 8 to wait outside and stop interfering."
• "Has gone down hill vastly since our last visit, we were let in then ignored for ages."
• "Well I must start by saying that the food we had was outstanding! Unfortunately I can't say the same about the one and only female member of staff working in that shop. We have never met anyone so off hand and rude as her!"
• "Service was quick, but rushed."
• "Service wasn't the best from two younger males, attitude could've been better since they're are the face of the chip shop."
• "One member of staff seemed to be quite emotionless."
• "Extremely rude front of house member."

Food Quality

Pros:

• "Food was so nice; we had the medium cod and haddock meal deals that included side and drink, just over £10 each."
• "A wide range of vegetarian options for a chip shop (very rare in Whitby)."
• "Usually have Quayside but were closed, first time try for these, gotta say fantastic fish and chips, tartare sauce was amazing, will definitely have again and recommend."
• "The fish and chips don't sit heavy on the stomach."
• "Fish and chips were hot and very nice and very reasonably priced."
• "The fish was absolutely delicious, flaked beautifully and tasted fresh."
• "The fish was cooked soft, moist and flaky. The batter was light and crispy."

Cons:

• "The legendary Magpie is great but it’s overpriced for what you get."
• "The chips were not the best quality portion size was small."
• "Chips were under cooked and the fish was placed on top of the chips meaning the chips were extremely greasy too."
• "Worst fish and chips I’ve ever had!! Fish and chips where well under cooked, batter had no flavour."
• "There was a lot of raw batter which had a far stronger flavour than the fish."
• "Worse fish on the coast. Very small fish. Batter pale and undercooked."
• "The chip were hard and under cooked. The fish was not the best I've had. It was haddock but very tasteless."

Value for Money

Pros:

• "We come here because they gf free are amazing and prices are good."
• "A decent price at £10 so no complaints from me."
• "The price is also very reasonable."
• "We went for lunch and had the deal which was 8.95 for fish, chips, bread and butter and tea/coffee. Good deal."
• "Great prices compared to restaurants charging double."
• "The prices are very competitive and it has become a favourite very quickly."
• "The prices are the best I've seen for value I'd say in the UK."

Cons:

• "The legendary Magpie is great but it’s overpriced for what you get."
• "Prices seem to keep going up. We always go here on our Whitby trips as always decent but may try elsewhere due to price increases."
• "Size portions weren't ideal for the price."
• "Sadly the prices are less encouraging, considering most fish dishes I'd pay maybe six or seven pounds elsewhere were all more than ten pounds."
• "My only negative is that it was quite expensive in my opinion. £4 for a pea fritter or 2 small vegetable sausages seems excessive to me."
• "You expect to get ripped off in places like this but £8.00 seemed steep for scampi & chips."
• "It is expensive, especially just for a soft drink."