The Antelope Reviews Summary

Atmosphere & Ambiance

Pros:

• "This is the best pub in Surbiton. Best atmosphere and beer."
• "The new dining area out back had the perfect ambiance in which to share our 1st meal ‘out but in’ in a very long time!"
• "The darker colour has a warm cosy feel, nice home brewed drinks and the vinyls they play work well for the atmosphere."
• "The decor is warm, woody and cosy and when it's warm enough they've made the patio garden out back somewhere truly special."
• "Very busy with locals so must be a good place."
• "Quite small so gets cosy, but that's all part of the atmosphere and appeal."
• "The decor and Xmas decorations made the room so cosy festive we didn’t want to leave."

Cons:

• "The Antelope in the past has been good music, atmosphere and ale. Last night was terrible service, no music, and the food was inedible and had to be sent back."
• "This is a traditional looking pub. Quite loud."
• "Loads of hyperactive noisy children and their raucous parents mean I won't be coming back again."
• "On the weekends it can be noisy which is the case with most decent pubs."
• "Sadly, this place becomes very busy at peak hours in the evening where much of its charm can be lost due to the number of patrons."
• "Never seen so many hipsters in one place. The Antelope has become a cliché, a likely short lived cash in on a ridiculous culture falsely claiming individuality."
• "Only downside is people know its good and it can be too busy, not in a fun way."

Service & Staff

Pros:

• "Staff are super friendly, approachable and know their menu."
• "Service and staff are excellent."
• "Staff were so helpful, the man was rushed off his feet but nothing was too much for him."
• "All the staff were very friendly, especially the young Irish guy at the bar who recommended us some great beers and made sure we were looked after all night."
• "Staff very friendly and attentive."
• "Staff were very friendly and offered a great service too."
• "Service is wonderful and polite, friendly nice helpful people behind the bar."

Cons:

• "Really bad. Got sat at the back of the pub by all the beer kegs asked to be moved the lady was so rude and lied the table which was empty they can’t give us as normally they don’t let people sit there, 10mins later a couple sat at that specific table. Just rude staff."
• "One word - Service. Was unfortunately lacking it."
• "Unbelievably poor service. They had another table of 14 and another table of 8 which they were more focused on providing good service for."
• "Went yesterday and the staff were rude, slow, didn’t give us cutlery / sauces / tissues."
• "Tried to order food waited at the bar but was totally ignored by the bar staff who continued to serve friends for over 15 minutes rather than serve people that had been waiting."
• "The woman with blue hair behind the bar was rude to my dad and had very bad attitude and continued to dirty look him."
• "Nice beer, service terrible, waited 20 minutes to get food service but it seems I'm invisible."

Food & Drink

Pros:

• "The food was the star though, great value and some of the best BBQ food you can get!"
• "Had the BBQ baby back ribs and they were pretty darned good."
• "Had a delicious Sunday roast - the gravy is the stuff of dreams!"
• "The food was delicious, absolutely delicious!"
• "The food was fantastic and obviously the beer was good quality."
• "The food is excellent, I've been in a few times for the Sunday roast and it's wonderful."
• "The food was the best we have had in Surbiton."

Cons:

• "The nachos were burnt, the melted cheese was non-existent & the sour cream was half a tub of Philadelphia."
• "A few very sad plates of food today. Chicken burger was dry as a bone and the chips like they were cooked last night."
• "Served cold food not long ago - again after a long wait - only to then have it re-served to us after reheating it in a microwave (bearing in mind that it was seafood)."
• "Really disappointing. We went for a roast, the beef was over cooked and grisly, the Yorkshire puddings were over cooked to the point they were crispy and the Brocolli was undercooked and crunchy."
• "The Korean fried chicken burger was distinctly underwhelming, lukewarm with chilli sauce squirted on it, the squid was tasteless."
• "The Mac n Cheese pasta is bland, they throw in cheap jalapenos from a jar which doesn't do much, also think it was microwaved."
• "The food here was awful, the cod had a terrible batter on, we actually returned the food uneaten."