Crabmill Reviews Summary

Staff Service

Pros:

• "The Staff were very friendly, polite, and helpful."
• "Lovely helpful staff, order taken quickly, drinks also arrived quickly."
• "Great staff and dog friendly to boot!"
• "Our main server was very attentive."
• "Really friendly staff."
• "The staff were all very good and the young lad who served us was exceptional, he was the only waiter and was very efficient, nothing was too much trouble."
• "Staff very friendly and helpful."

Cons:

• "There was however one employee who not doesn't seem to understand customer service."
• "Staff were polite but not very efficient."
• "Somewhat short staffed only 2 on front of house to look after the bar and restaurant."
• "Let down by the service from the bar."
• "The service was slow and tedious, we sat without drinks on our table for 45 minutes."
• "Service wasn't the fastest, had to go back to check that they hadn't forgotten the coffee."
• "Both meals were cold, no members of staff came over to ask if meals were okay."

Food Quality

Pros:

• "The food was good really good in fact."
• "Quality of food was v. good."
• "It was absolutely delicious we both enjoyed our meals."
• "Food is always fantastic."
• "Very nicely cooked fish with light crispy batter."
• "Hunters chicken was delicious."
• "Food very nice and reasonably priced."

Cons:

• "The burger was burnt and as it took over 20 minutes to be served I did not send it back."
• "I felt the Christmas pudding was a bit to bland a matured pudding would be better."
• "The meal was awful."
• "When the food eventually arrived it was not value for money."
• "Food wasn't the best either."
• "Food was mediocre and was not at all what we asked for."
• "The food was terrible medium rare steak as hard as a butchers boot."

Ambiance and Cleanliness

Pros:

• "There's a pleasant atmosphere."
• "Good atmosphere and friendly service."
• "As soon as you walk in you get a great feeling for the place, it's a gorgeous looking pub inside and out."
• "It has a great atmosphere."
• "The place is nicely presented but on a quiet night did not have much atmosphere."
• "The Crabmill is a lovely, olde worlde sort of a pub that is spacious yet homely inside."
• "A calm, relaxed and peaceful restaurant environment."

Cons:

• "Was very loud and rowdy with what seemed students on the p1ss."
• "After finishing the meal was looking round and started to realise how dirty the pub was."
• "Presentation was awful, tables duck taped together, dead flies in the lights, food served in prison trays."
• "Well I've come home for a shower.. The outside patio is a giant ashtray."
• "The place place is so dirty and untidy."
• "My daughter said the ladies room was dirty and disgusting."
• "The place is so dirty and untidy."

Value for Money

Pros:

• "Not overall prices; you can get a cake with coffee or tea for just £3.49."
• "Food very nice but not enough staff to cope with service."
• "Food really good value."
• "The Crabmill’s menu is higher end than other Greene King pubs in the area, but still very reasonably priced."
• "Food nice and portions large."
• "Food was excellent value for money."
• "Good price."