Address: 53 New Broadway, London, W5 5AH, United Kingdom
Phone: +442045425730
Rating: 4.4
based on 204 reviews.
Food Quality
Pros:
"With a keen focus on quality ingredients sourced locally, each bite is a delightful meld of flavor and freshness."
"The food quality was amazing, and the sauce in the burger was really fresh."
"Every burgers better than the last."
"The food was amazing for starters! The burgers were delicious as were the chicken wings and sides."
"The rosemary-salted chips are a revelation on their own – crispy, fragrant, and utterly addictive."
"They cater for vegans which is why we went, the burger is very delicious and thoughtfully constructed."
"The burgers were ok, felt my patties were slightly burnt and could have done with slightly more sauce."
"Have been about 20 or so times now and will keep coming back for the top quality beef, the yummy flavours of the monthly specials."
Cons:
"I got the buffalo chicken burger from here expecting it to be quite flavoursome, but I couldn't taste any of the buffalo whatsoever."
"I ordered two burgers for delivery recently and chose the medium well option on one of my burgers, however, the beef and the bacon was very burned and chewy."
"We had to wait more than 40 minutes for fries and a burger."
"Even though they forgot the buffalo wings, I think that’s one of the best (double) cheeseburgers I’ve ever had!"
"Ordered from here on Uber eats, the chips were actually alright however after nearly finishing my beef burger why did I discover it was literally pink and raw."
"Place was empty. I waited 15 minutes for a burger. My starter was forgotten and came after the burger."
"The food is great like in any Honest Burger I've tried. But it seems like they work more with delivery than with dining in."
"They are really honest. A new business that has been established lately in 2011 and still 100% pure."
Service
Pros:
"The service is efficient and friendly, making you feel right at home."
"The best was the service - super friendly and attentive service at all times."
"Good service by Kyriakos, was attentive and friendly."
"The team there always make you feel like part of the family as well, pretty rare to find a team that genuinely care about their guests."
"The service received was second to none by the lad dealing with us. He was polite, jovial and very attentive."
"Staff is very friendly. We are always coming back."
"Service is 10/10. Atmosphere is very casual."
"The staff are always very welcoming, friendly and polite and they are really trying to do their best to get our orders correctly and efficiently."
Cons:
"Only tiny downside was trying to get the staffs attention for more drinks was hard."
"Unfortunately I got a few dirty looks from a server who I think was called Lewis."
"Service was slow especially when I wanted to leave."
"Service was friendly."
"Also, service is very slow, with no check backs and us constantly having to get up to request napkins, cutlery, and our check."
"My husband and I are regulars at Honest Burgers, especially the Ealing branch, which is dear to our hearts."