White Mulberries Reviews Summary

Customer Service

Pros:

• "The service was really brilliant and not very long wait, the staff was very friendly even during busy time which was very appreciable."
• "Baristas are amazing in extracting the best flavour from the fresh roasted specialty beans."
• "The two men behind the counter were super friendly and reassured me they were pet friendly."
• "Staff is helpful and nice, they helped me with my choice."
• "Staff were so helpful, gave us recommendations about their favourite food up to our preferences."
• "The service was also a highlight as the barista unexpectedly gave us free banana bread as a really kind gesture for Chinese New Year!"
• "Service was warm and friendly from counter to table."

Cons:

• "Unfortunately management are not challenging people who are using seats outside and not buying any food."
• "Our coffees got basically thrown at us, with 2/3 spilt."
• "The issue is whenever I came to this place, I almost always found the staff cold and unfriendly."
• "They often forget orders and always a long wait."
• "Used to be my fave cafe in the area - the coffee is good and food is decent. Poor customer service means I won’t be going back."
• "They brought the wrong food to our table about 3 times and when we kindly explained it wasn’t our food or drinks they got snappy."
• "Poor service by not managing their tables."

Food Quality

Pros:

• "Amazing breakfast. Very stylish, but delicious & filling too."
• "The food is top notch but a little expensive - don't advice for people who work in the area - only go there if you have a lot of time on your hands."
• "Amazing food and good variety, good coffee, super friendly staff and an amazing view of the docks."
• "Salmon on sourdough was beautifully presented and tasted wonderful."
• "All the food was very delicious, definitely worth a visit if you are in the area!"
• "The food here was so delicious especially the banana bread and avocado toast!!!!"
• "Such a tasty food and affordable price like for central London."

Cons:

• "Nice setting but food was average and overpriced."
• "Stale bad quality bread and fake-tasting ‘butter’."
• "Finally, whilst the food looks instagrammable, it didn’t even taste that nice."
• "I ordered a avocado toast that tasted like nothing."
• "The 'Topless' /sourdough topped with eggs/avocado/salmon etc is very bad quality and marinated in low quality olive oil with chilli flakes and salad leaves."
• "The produce is of bad quality and they overseason all dishes with weird sauces and spices."
• "Very bad tasting overpriced food."

Atmosphere & Location

Pros:

• "It's such a cute café in an amazing spot! Love the view to the docks."
• "When the weather is nice, it's wonderful to sit outside and enjoy the view of the docks."
• "Beautiful location next to the docks. South facing so catches a lot of sun on a nice day."
• "The atmosphere in the café was very pleasant and cozy."
• "It's a beautiful location it's not a big space so you are squeezed in but it's fine."
• "Location is amazing for a sunny day to sit outside and enjoy your drinks!"
• "An adorable café with a lovely view of the docks!"

Cons:

• "There is no power socket, guess you can work here on your laptop until the power is gone."
• "No magazines or newspapers alas - I'd have stayed longer if there was."
• "It didn’t help that the venue was also boiling hot and had no air conditioning in the 28 degree heat, it was warmer in the venue then it was outside!"
• "The place can be easily noisy if packed."
• "Just it was kinda cold because of the open door."
• "Can imagine it being impossible to get a seat on warmer days."
• "The only downsides are * The price * And there are no toilets!!"

Value for Money

Pros:

• "The soy is an extra 40p but tastes really natural with the coffee."
• "Delicious yogurt bowls, filling and lovely presentation. Not cheap, but one of the more affordable items on the menu."
• "Price is acceptable for its prime location."

Cons:

• "Nice setting but food was average and overpriced."
• "Far too expensive for such poor service."
• "Everything is way too overpriced e.g. £3 for a regular cappuccino or latte which they serve in a very tiny cup that would perhaps be good for a cortado."
• "Carrot Juice freshly made and delicious, yet £4 for a small size is a rip off!"
• "It's quite pricey though."
• "Overpriced expensive snacks, sour coffee."
• "The prices are extortionate for the portion size and quality."