Story Coffee Reviews Summary

Coffee Quality

Pros:

• "These guys do some really great coffee!"
• "the best coffee in London!!"
• "Even the older generation loved it, amazing food, amazing service, and most important of all, amazing coffee!"
• "Coffee that excels every visit!!"
• "Best coffee in London!"
• "The coffee is fantastic! I think they serve some of the best coffee in London."
• "By far the best espresso in SW up to now."

Cons:

• "The coffee on the other hand, was mix of Brazilian and Ethiopian beans and unfortunately not in my taste."
• "The iced coffee here is pretty average"
• "Coffee was ok, a little burnt and flat soy coffee was a like a coagulated latte."
• "Lukewarm tasteless coffee, pay extra for soy milk."
• "Coffee is not even that good to match their unreasonable requirements."
• "Coffee was ok"

Staff and Service

Pros:

• "These guys are always super attentive and I've never had an issue with using my KeepCup."
• "Staff were friendly and kind"
• "The workers there honestly know how to put me in the best of moods before a stressful day of A-levels!!!"
• "staff are so welcoming, friendly and attentive."
• "Coffee was great, staff where friendly."
• "Always super friendly staff."
• "Despite the current global situation, the staff were super friendly and attentive."

Cons:

• "The staff was super rude."
• "Rude staff who forbade me from using my iPad, then couldn't explain the point of their own arbitrary rule."
• "Remarkably rude staff who have no understanding of how to treat others."
• "However the stuff can be very rude sometimes and I heard that from my friends as I recommend this place."
• "staff are unbelievably rude."
• "Staff were incredibly rude and ignored us while we waited to be seated."
• "I found the staff were quite standoffish."

Facility and Ambiance

Pros:

• "A bright and inviting coffeeshop"
• "Nice little corner cafe"
• "Beautiful coffee and serene environment."
• "Cosy coffee shop serving excellent coffee and cake."
• "Light and airy vibes inside, with tables outside to watch the world go by... perfect Sunday afternoon spot :)"
• "Wonderful location, small space with a nice relaxing atmosphere."
• "Lovely, light airy coffee place by the corner."

Cons:

• "Seats are very uncomfortable."
• "the seating is definitely not intended for long stays, being a mixture of wood benches and stools."
• "Very uncomfortable chairs and tables."
• "Coffee shop itself doesn't have much character."
• "Too packed on a Saturday to actually enjoy sitting in as the place was super loud."

Food and Menu Options

Pros:

• "they do have croissants"
• "The food is tasty AF - and you can taste the quality of the ingredients in what you’re eating."
• "Delicious quinoa pancakes last Saturday!!"
• "I recommend the Bircher muesli which is super delicious and filling."
• "For brunch I had scrambled eggs that were incredible tasty, fluffy and creamy."
• "Best pastrami melt ever. The cheese! OMG! THE CHEESE!"
• "Had brunch here and it was absolutely delicious!"

Cons:

• "Not many food options available at all"
• "Food selection is quite limited and I would say food is quite average plus small portions for the price."
• "pastry was a bit stale"
• "along with the usual overpriced cakes a somewhat lacklustre experience"
• "Was really looking forward to some nice food, only to arrive at 11am and find they only had what was on display which was just some pastries."
• "No meat on the menu either which is surprising for a breakfast place."

Technology and Policy

Pros:

• "Free WiFi."
• "I also appreciate 'no computer' policy at normal full sized tables."
• "I strongly appreciate how this place is designed to be and their commitment to be consistent, not only with the products and service, but also by sticking to their rules (laptop & tablet policy)."

Cons:

• "They have a no laptop policy at the weekends, which makes complete sense as they get extremely busy."
• "Not even outside?? So you are saying I just can’t have a sandwich from another place while using my laptop on your entire premise??"
• "quite aggressive no laptop signs on every table, their POS and every window."
• "they don’t have WiFi here which is a shame."
• "no proper cups for eating in - not very environmentally friendly, and if you're going to have a no gizmo rule then provide the daily papers and some magazines."
• "No wifi, snooty staff, and apparently laptops aren't allowed on the tables."
• "They have signs on the tables asking that you not use your laptop in the shop."