Zufa Hatch End Reviews Summary

Menu Variety and Options

Pros:

• "There were loads of vegan options at Zufa."
• "I have a dairy and gluten allergy and the staff knew the allergens of their dishes without having to check."
• "Food was amazing, we had the spicy hummus for a starter."
• "Great selection of both alcoholic and non alcoholic drinks."
• "Staff members were very friendly and professional."

Cons:

• "Unfortunately, on the night there was no belly dancing and restaurant was fairly quiet."
• "Food was mediocre, particularly the meat, it wasn't great."
• "Service charge already included in the bill without informing."

Service and Staff

Pros:

• "Alisha was friendly, caring and really keen to reassure us that the food we ordered was vegan."
• "Our waitress, Diana, was truly exceptional. Her warm welcome and menu recommendations were spot on."
• "Staff were diligent and constantly at hand."
• "Great family friendly food! Staff took care to check and triple check with the kitchen regarding allergies."
• "Staff are nice and helpful, thanks to them."

Cons:

• "This review is about a home delivery. Arrived cold, with almost no salad at all, humus was very sloppy and wrap bread was stale."
• "I ordered fattoush salad and prawns with herb sauce it was okayish, but both were too lemony."
• "We were informed that the belly dancer isn't coming, which was rather disappointing."
• "Staff were not always helpful. However as the restaurant got busier, they were."
• "Did not feel I got value for money. Bread was not brought to the table; cutlery forgotten."

Food Quality and Taste

Pros:

• "Lebanese Food, as you would imagine it. Creamy Hummus, beautifully seasoned with pine nuts and tender lamb pieces."
• "The food at Zufa was bursting with authentic Lebanese flavors and prepared with care."
• "Delicious dips and a vegetarian mixed grill with mushrooms, courgettes, and aubergines."
• "Taste was 10/10 but quantity is 05/10."
• "I ordered via Uber Eats and was hesitant as I’d never eaten from Zufa before but I can honestly say I’m glad I took the risk."

Cons:

• "This review is about a home delivery. Some of the chicken was a bit pink in the middle."
• "Primarily booked Zufa for the atmosphere and belly dancers entertainment... unfortunately, the food was poor."
• "Staff are nice and helpful, but both the fattoush salad and prawns with herb sauce were too lemony."
• "Good food but myself and other diners were not impressed with their social distancing arrangements."
• "Food was ok but it did take a long time for the staff to serve us."