Address: 139 Euston Rd., London, NW1 2AA, United Kingdom
Phone: +442073800034
Rating: 4.6
based on 138 reviews.
Dentists and Professionalism
Pros:
"The care of the actual dentists at the Dental Centre is excellent and I honestly cannot fault it."
"I would particularly recommend Dr Geeta Khurana-Sundaram, whose professional skill and care for patients are unrivalled."
"I have been seeing Rahul Makwana and it was always a pleasure."
"The care given here is thorough, professional and carried out with nothing short of excellence."
"Dr Shahib Hussein at The Dental Centre is amazing, he explained every procedure before he progressed so there were no surprises."
"Both dentists I regularly visited, for major work at times, were extremely professional and carried the work to the highest standards."
Cons:
"Having, on more than one occassion, been told that the dentist is running late and been pushed back by over 20 minutes."
"I was surprised to find that the practice has a policy of only providing this if you physically come to the practice, provide a usb stick and £10."
Reception and Staff
Pros:
"All staff are a pleasure to see and really do inspire confidence – from the receptionists (Kamila), hygienist (Evie), to the dental surgeon (Dr McLoughlin), Dr Hussein and their assistant."
"The staff is welcoming, patient, understanding regarding appointments, and promptly available for any inquiry."
"The receptionists are the sweetest and kindest people on earth, along with the assistants and hygienists."
"I have also found the reception staff to be very polite and professional both in person and over the phone."
Cons:
"However, the treatment of the reception staff is why I would strongly advise finding an alternative dentist in London."
"I find it really insulting that having paid a fair amount of money over the years, I am still hounded for more every time and not being treated with any kindness or respect."
"I think the place needs a new manager. He is very loud and pushy when it comes to booking appointments, speaks over you and makes you feel small."
Recommendations and Overall Satisfaction
Pros:
"I would most definitely recommend this dental centre."
"I’ve just recently joined the Dental Centre and I’m really happy with the service they provide."
"I have had a great experience with the Dental Centre and would highly recommend it to anyone who is looking for a great dentist."
"I'd definitely recommend this clinic to everyone!"
Cons:
"I would go out of my way to not be seen here anymore."
Comfort and Environment
Pros:
"This is an excellent practice."
"Having recently moved premises, the new centre is very well designed and extremely high-end."
Cons:
"The building is difficult to get to on a busy road with no parking and the service is both inconsistent and opaque."
Payment and Costs
Pros:
"Given that this was completed at 11 p.m. I was extremely impressed, and the price was excellent as well."
Cons:
"The receptionist...pressuring me into paying in advance and paying fines, whilst being hugely manipulative."