Bond Dental London (MARYLEBONE) Reviews Summary

Staff and Service

Pros:

• "The receptionists are welcoming, friendly and great with appointments and any changes as required."
• "Maria at the front desk is a superstar, she is so helpful and kind."
• "The reception staff were so welcoming and cheerful especially Maria and Evrisa, they made me feel at ease the moment I walked in."
• "The receptionists are really friendly and accommodating, and any communication over Instagram/email is quick and helpful too."
• "Maria and Elvisa at the reception are awesome - super nice people."
• "The team are all lovely and welcoming - can't recommend this dentist enough!"
• "Everyone in the clinic is so friendly and genuine it makes you feel at ease."
• "The whole practice environment is also warm and welcoming, with the loveliest receptionists."

Cons:

• None mentioned.

Dr. Kev Patel

Pros:

• "Dr Kev and his staff are the absolute best."
• "I've been Dr Kev's patient for few years now and I can't praise him and his team enough."
• "Dr Kev has provided incredible treatment for me over the past few years."
• "Dr Kev has been amazing throughout my Invisalign journey helping throughout the journey to reach the results I desired."
• "Dr Kev is very reassuring and talks you through the whole procedure each time."

Cons:

• None mentioned.

Invisalign Treatment

Pros:

• "I just finished Invisalign and whitening, and couldn’t be happier."
• "My Invisalign results exceeded my expectations, cannot recommend Bond Dental enough!"
• "I had Invisalign and composite bonding, and am extremely happy with the results!"
• "Everything exceeded my expectations from the receptionists who were very accommodating to the series of appointments that I went to over the course of 9 months for my invisalign treatment."

Cons:

• None mentioned.

Dental Procedures and Results

Pros:

• "Fantastic results via a combination of orthodontics with Kev and bonding with Charlie."
• "A year on I have a new smile that I’m so happy with and feel so confident."
• "I am super happy with the results as my smile has not only been cosmetically improved."

Cons:

• None mentioned.

Hygiene and Maintenance

Pros:

• "Thanks to her, my teeth have never looked better and the overall experience is surprisingly delightful."
• "Bond dental also provide great hygienist appointments, where it is thorough leaving visible results."
• "The Hygienist Toya was also excellent when cleaning my teeth."

Cons:

• "She didn’t really pay any attention to that either and they’re bleeding quite excessively."

Patient Care and Comfort

Pros:

• "Dr Kev thoroughly explained everything and had a great way of making you feel relaxed."
• "Dr Kev took the time to explain each step to make sure I was comfortable and understood what he was doing."
• "I am now very proud to be able to say I have overcome my Dentist fears!!"

Cons:

• None mentioned.

Professionalism and Expertise

Pros:

• "Exceptional experience at Bond Dental."
• "High quality and professional service from Dr Kev & Charlie."
• "Dr Kev is very knowledgeable and I couldn't be happier with the results."

Cons:

• "My appointment was the most painful cleaning I’ve ever had in my life."

Clinic Atmosphere and Environment

Pros:

• "They actually made going to the dentist a pleasure!"
• "The whole team are very friendly and professional."

Cons:

• None mentioned.

Scheduling and Accommodation

Pros:

• "They were incredibly diligent in booking me into appointments even with my weird schedule."
• "They were accommodating and communicated really well, especially when it came to appointments and finding a time that was suitable for me."

Cons:

• None mentioned.

Additional Services and Care

Pros:

• "I also had a number of appointments with the hygienist Toyin, who was really lovely and knowledgeable and provided me with great tips on dental hygiene including demonstrations on how to floss correctly."
• "Big thank you to my regular hygienist Toyin for exceptional work!!!Much appreciated!"

Cons:

• None mentioned.

Comfort and Ease

Pros:

• "Veronica and Charlie always provided a calm environment which was amazing given that I'm not so confident in the dentist chair!"
• "The practice is modern, clean and calming."

Cons:

• None mentioned.

Availability and Accessibility

Pros:

• "They were very responsive and easy to get a hold of for appointments."

Cons:

• "I called the practice and they’re closed until Tuesday."
• "It’s a shame that the aftercare wasn’t good."

Financial and Payment Options

Pros:

• None mentioned.

Cons:

• "I think the prices have gone up, which I guess is understandable given the current economic climate but it’s still quite a lot."

Customer Service

Pros:

• "Excellent service, very professional and always a friendly environment."
• "I'm extremely grateful for the excellent customer service I've received."

Cons:

• None mentioned.

Overall Satisfaction

Pros:

• "Overall, my experience with Bond Dental has been very positive and I couldn't be happier with my smile now!"
• "Very satisfied with all aspects of the clinic and the treatment I received."

Cons:

• None mentioned.