Brazilian Soul Beauty Reviews Summary

Cleanliness and Hygiene

Pros:

• "They used properly sterilised (or brand new) tools which left me confident in the cleanliness of everything there."
• "Clean, tidy salon. COVID safe."
• "It's spotlessly clean, great variety of colours and always deliver the best manicures."
• "Place always immaculate tidy and clean!"
• "The salon is beautiful, clean, and with a very relaxing atmosphere."
• "The place was super clean!"
• "Very good Covid prevention measures in place."

Cons:

• "The pedicure products for skin weren't as hydrating as I expected it to be."

Customer Service

Pros:

• "The customer service is very warming, Ligia was very kind and reassuring during the appointment."
• "Been going here for a good few years and the service is always exceptional."
• "All the ladies are very friendly and professional."
• "Everyone was pleasant and welcoming."
• "The staff is very welcoming and friendly."
• "Staff are brilliant and the complimentary coffee is delish!"
• "The staff were pleasant, professional and efficient."

Cons:

• "The ONLY thing I don't like is the fact that I was asked to sit outside of the salon, on the dark, even though I was wearing my mask."

Ambiance and Comfort

Pros:

• "The place itself has a cosy, therapeutic ambiance."
• "The environment inside is really nice as well."
• "The atmosphere is very relaxing."
• "Massage chair is also a big plus while you are having your treatment!"
• "The salon space is beautifully decorated and very clean - the atmosphere is nice and relaxed too."
• "It’s such a calm place in the chaos of Clapham/Stockwell."
• "The environment is relaxing, and they make you feel comfortable and welcome."

Cons:

• "Although they let me leave too early and a little paint smudged."

Quality of Service

Pros:

• "You can have your nails done while sipping heavenly delicious Caipirinha!"
• "I’m very Happy with the results! I’ll sure be back and I recommend this place for any wax treatment!"
• "Their service was INCREDIBLE and I am looking forward to my next visit."
• "Amazing customer service and quality of treatment."
• "I regularly get the gel brazilian soul manicure and pedicure here and there is never a brush stroke out of place."
• "The BEST waxing and the longest lasting mani and pedi."
• "The most perfect shellac manicure that they somehow do so well it lasts over 2 weeks!"

Cons:

• "I had HD brows treatment. It was okay but a bit disappointed because I was expecting the 7 steps to get perfect brows as part of the HD brows and it was not the case."