Jia Reviews Summary

Food Quality

Pros:

• "Randomly found this Dim Sum place at 3pm on a day when most other restaurants were closed before dinner. Best decision ever because this is the nicest char siu pork bao I've had in the UK and best bbq pork puff."
• "The custard dessert is also scrumptious."
• "As a Cantonese, the dim sums are fantastic, tasted like home, with very reasonable prices."
• "Lobster and steamed sea bass are absolutely fantastic!"
• "Can't fault the food though, really tasty."
• "The Tempura Mixed Vegetables (£6.50) had genuinely the lightest, freshest Tempura Batter I've ever encountered."
• "Very delicious food with a very reasonable price, considering it's London."

Cons:

• "More expensive than others, (hidden) 12.5% service fee for the worst service we've had in London. Seafood was disgusting, the duck had two slices of just fat."
• "The food was okay. Nothing special."
• "The food was suddenly bad, and at times inedible - the Singapore chicken, for example, was so dry and tasteless it was disgusting."
• "The food was just average..."
• "The food was basic, and the rice didn't have much flavour."
• "The beef ho fun lacked a bit."
• "The food wasn’t good, dry poor quality!"

Service Experience

Pros:

• "Service was polite and efficient."
• "Most importantly it has a Clean toilet and very friendly staff."
• "However, the staff were perfectly fine to us."
• "Excellent food and service."
• "Service was nice and fast and I would describe it as efficient."
• "Service was quick and atmosphere is calm, food is good, I recommend."
• "Service has got so much better. It's pricy but so so so good. I go regularly. Would recommend highly."

Cons:

• "However, two minutes later, the same waitress comes up to me and tells me the table is booked!"
• "TERRIBLE SERVE AND RUDE MANAGER!"
• "Definitely not the most welcoming of restaurants."
• "You will be greeted with an arrogance from the server, as if she's better than you, and she's doing you a huge favour by serving you."
• "APPALLING customer policy and service!!"
• "Terrible service, won't give u a table unless all customers have arrived, and worse than that the waitresses are rude."
• "The service staffs were rude, impatient, and even discriminative to us."

Atmosphere & Ambience

Pros:

• "The ambiance was like stepping into a retro time warp; I half-expected George Orwell himself to walk in any moment!"
• "Absolutely amazing. Joyful atmosphere."
• "Beautiful restaurant and modern ambience."
• "Wonderful little place."
• "The staff are efficient and the ambience is good."
• "Everything was so good! This is probably some of the best dim sum I have ever had."
• "Really great restaurant and actual authentic Cantonese food."

Cons:

• "It's a cramped restaurant so I don't think they particularly like children taking up seats in the restaurant."
• "The overall experience was very bad...the waitresses were very rude."
• "The poorest service I’ve ever seen!!! Rude manager and the waitress!"
• "Worst experience I've ever had at a restaurant."
• "Very very poor. Won't ever return."
• "One of the worse service in any restaurant."
• "Overall had a terrible experience and will NOT come again."

Price & Value

Pros:

• "Delicious authentic chinese food at very low prices!"
• "Affordable, great quantity and good quality food."
• "The majority of the dim sum menu is £3.90 and in Central London that’s a huge bargain."
• "Portion sizes are decent compared to other London / C-town restaurants and reasonably priced."
• "Prices are average: £9,5 for Noodles with chicken."
• "The Mango and proneto sago dessert (a chilled soup of fresh mangoes, coconut milk and promelo grapefruit with sago) (£3.90) was a wonderfully refreshing finish to the meal."
• "Food is tasty."

Cons:

• "Good food but the pricing on the menu is so misleading."
• "Putting extra jasmine tea surcharge onto my bills, but just had the hot water."
• "The service wasn't optional and it was too high."
• "Some of the dishes quite expensive in comparison to the portion."
• "They have the cheek to ask for 12.5% service."
• "There is a mandatory 10% service charge for the horrible service you will be getting too."
• "The dishes were very small, we ordered sweet sour pork, there were definitely less than ten small pork balls."