Address: 2, 24 Kensington High St, London W8 4PT, United Kingdom
Phone: +442073611988
Rating: 4.4
based on 177 reviews.
View and Atmosphere
Pros:
"Beautiful view to Kensington Park!"
"The restaurant overlooks Hyde Park which makes a nice change from all the restaurant in the City and on the east side of London."
"The views overlooking Hyde park are amazing."
"The view of Kensington Garden is beautiful."
"Not only do you have an amazing view over Kensington gardens."
"The view is simply stunning at lunchtime."
"During the day, windows provide spectacular views of Kensington gardens and palace."
Cons:
"The restaurant is in need of renovation and the toilets was not clean and not to my satisfaction."
"Restaurant decor is nice, but it is so very noisy in there. The acoustics are odd in what is effectively a long corridor of a restaurant."
"On the downside, the restaurant is a bit too noisy."
"Noisy restaurant."
Service
Pros:
"Our waitress was patient and helpful."
"Service was excellent and the staff brilliant."
"Service is generally friendly and prompt."
"Service was very fast and kind."
"Service is great—attentive but not smotheringly so."
"Once we got to our table the waiters were great and attentive."
"Staff were incredibly attentive and polite and the views fantastic!"
Cons:
"The service level was below average."
"I regret Martina our waitress did not do anything special to enhance our experience."
"I have no words to describe how awful the service was there."
"The service was good but not really attentive."
"But unfortunately the waitress service was bad. Two of them were extremely unhappy and showed cold face to us the whole time."
"The service is terrible... we got so many evil looks from the waiters and they were so unwelcoming."
"When they served us, we said thank you to them, they don't even look at you."
Food Quality
Pros:
"The food is delicious. The view on Hyde park is amazing. The service is excellent. Wine list and drink options match the great food."
"Everything is perfect. I celebrated my birthday here!"
"The food is just as decent as the service."
"Without a doubt, the best Chinese restaurant for Peking duck."
"The quality of the food and service is impeccable."
"The food is truly amazing though. The food is the scene stealer really."
"The Alaskan black cod also didn't disappoint - again, well balanced proportion of fat and melt-in-the-mouth meat. Simply divine!"
Cons:
"The miso and whisky was not detectable in the caramel sauce."
"Although the duck tasted amazing, the dim sum menu were awful."
"The food besides from, now just slightly above average duck, the rest of the foods are below average."
"The duck skin is not crispy, and there’s still a layer of fat between the skin and meat."
"The food was brilliant but the service was extremely disappointing."
"Food was bland and uninspiring."
"The dim sum dishes were also below average with a high price tag."
Value for Money
Pros:
"Price wise - it may look slightly pricey just looking at the menu but having tasted the food and the amazing service we received, it was worth every penny paid (and more)."
"Food is pricy but it's worth the money!"
"£400 meal for 5 persons without alcohol is very reasonable."
"While it is still expensive, it is competitively priced compared to some of the same level in London."
Cons:
"I might only come back for business lunches and will skip the duck."
"Went here for NYE and felt completely ripped off."
"We couldn't finish all the food that was left over and it was such a waste given the dishes were £25+ each."
"Costed over £250 for three people without wine. Very disappointed - not value for money and definitely not worth it!"
"Very expensive for what it is though; peking duck particularly is at least half the price if not even less in most authentic Chinese restaurants in America and just as good."
"Excessively overpriced for what is essentially an average tim sum lunch & don't even get me started on their cut throat charges on their beverages like the Chinese tea & cockages."
"5-star price for a below average service and dim sum."