wagamama west midlands Reviews Summary

Wait Times and Seating

Pros:

• "The staff managed the queue well, popped back with frequent updates and got people seated quickly."
• "Was amazed that we could get a table on a Saturday evening, especially as you can't book."

Cons:

• "We had to wait in a line outside the restaurant, even though we could see tables free."
• "Plenty of empty tables but for some reason there was a fuss about where we could or couldn't sit."
• "Waited a long time for our order to be taken also the couple next to us has what 3 times for their order to be taken."

Service Quality

Pros:

• "Service was quick and the staff were friendly and helpful."
• "The staff are friendly the food is good and a good range of drinks!"

Cons:

• "Service was hit and miss depending on who you get."
• "Service was slow even though the place was only about half full."
• "Service was initially good. Seated quickly and offered drinks whilst looking at the menu."

Food Quality

Pros:

• "The food was good value and felt full afterwards."
• "The ramen was really good, the service was fast and extremely friendly."

Cons:

• "The worst ramen that I ever had. The broth was like water with salt and meat was dry."
• "My partners duck bowl only had 5% of duck in comparison to the rice, it was flavourless."
• "The Kushiyaki was okay but lacked any real flavor which was the same story with the Pad Thai."

Ambiance and Atmosphere

Pros:

• "I also like the inclusive atmosphere, there's even all gender toilets."
• "Pretty relaxed atmosphere and decent food. Not the kind of cuisine I would normally opt for, but still good."

Cons:

• "We did have trouble talking to each other as the place was loud with others talking and music."
• "The place seemed to have an echo due to the large open plan of the restaurant."

Value for Money

Pros:

• "The food was healthy and very well priced for what you got."
• "Superb experience. From being greeted at the door to leaving, not a single issue."

Cons:

• "Food was expensive for what we got, Fried Rice and a Curry, hardly any chicken, or protein as Wagamama call it, in either."
• "If we are going to spend £50 with food and drink we expect a greater quantity of food."