The Plough Reviews Summary

Service

Pros:

• "I can't state enough just how welcoming and Covid safe I felt visiting this pub last week."
• "3 wheelchair users + partner accommodated with welcome and good grace, friendly and helpful and nice beer."
• "Great customer service, very friendly and fast service with delicious food!"
• "The Plough provided a lovely warm, professional & helpful welcome which was delightful."
• "Staff friendly and attentive, just the sort of place I was looking for!"
• "From the moment we arrived they were warm and welcoming."
• "The staff were excellent, really helpful and friendly."

Cons:

• "I would not recommend this place the Staff in there is rude."
• "All waiters were talking to each other and not busy. All of them just ignored me."
• "Avoid this place. The staff tells you what you order will come. Then they send over what you didn’t order."
• "Unfortunately rude service."
• "I am appalled that a lady in a wheelchair has been told we don't do disableds."
• "Decided to call in The plough for a drink and the member of staff behind the bar was so rude and stroppy towards his customers."
• "Unwelcoming, miserable pub."

Food Quality

Pros:

• "The steak and ale pie was cooked to perfection and delicious to boot."
• "Absolutely love this place. Great food and drink and excellent staff."
• "The food is really good and lots of it! Great value for money."
• "The food was tasty, fresh, hot and such a reasonably priced especially for London!!!"
• "When i went to the plough i had a steak and kidney pie and home made chips, the chips were cooked to perfection."
• "The Sunday roast (beef) was pretty tasty, especially the roast potatoes."
• "Definitely a place you would want to eat at, the smell of the fish and chips was heavenly as it went passed my table to other customers and my steak and ale pie was delicious."

Cons:

• "At least my burger was as good as the worst burger un McDonald’s…"
• "Beer rubbish. Food unappetising - cold, tasteless."
• "When the food eventually arrived it was inedible."
• "Hamburger is a bit industrial (bread, mear)."
• "Really bad experience. I got sick few hours after eating their roasted chicken…"
• "The chicken wasn't cooked through - translucent pink under a quick sear on the outside."
• "The salad I ordered was drowning in a sickly sweet dressing."

Atmosphere & Location

Pros:

• "Enjoyed the little terrace in the shade and had a beer on tap."
• "This is a beautiful little historic pub. It has a very cozy and warm atmosphere."
• "The location of the pub is great, just a little off the main road away from the busy British Museum crowd."
• "Nice little pub tucked away."
• "Surprised how easy it was to get a seat given how close to the British Museum the place is."
• "A lovely pub very close to The British Museum, with at least three real pumps."
• "Nice traditional pub just around corner from British Museum."

Cons:

• "One criticism was the awful rap music."
• "Too many doors open creating a draft."
• "Loud club type music with inappropriate lyrics."
• "Unpleasant bar owner who asks guests before me if they have money to pay with."
• "However, attendance is far from acceptable, they work at a very slow pace."
• "Price of a pint is a bit steep but I suppose you’re paying for the atmosphere as well."
• "Feels like they're catering for tourists visiting the British museum so don't need to win repeat visits from the locals."

Value for Money

Pros:

• "Not cheap by out of London standards but the quality means you don't feel ripped off."
• "Pricier than average but great to use as a refuge after hitting the British Museum or Bloomsbury."
• "Considering its proximity to the British Museum still a great boozer with a decent atmosphere all week."
• "However, this is a traditional experience at reasonable prices for London for an evening out."
• "Prices very reasonable."
• "Great traditional pub very close to the museum. Nice chilled atmosphere and prices were what you would expect for the location."
• "Standard british pub just a little further away from the crowds."

Cons:

• "If you're daft enough to pay up £5.80 for a pint of bland 'craft' beer served by a bartender that seems more interested in serving her pals than garnering new custom, then this is the place for you."
• "It's not the cheapest pint in London."
• "London prices for drinks of course, communication problems."
• "The food was not even worth the price we paid for 7 it cost £120 was so expensive."
• "Absolutely disgusting service!!!!!!.."
• "Food is also good but also not inexpensive."
• "At £13.49 a tad more expensive than in 1860. Pint Aspall's draught cider £4.95."

Accessibility

Pros:

• "3 wheelchair users + partner accommodated with welcome and good grace, friendly and helpful and nice beer."
• "Toilets were immaculate. I've been to a few places since and no where else has taken so much effort to maintain such high levels of safety."

Cons:

• "Don't have a disabled toilet and I needed it, so communal headscratching about where to find an accessible one then v helpful staff member guided me some substantial distance to a hotel to use one."
• "I am appalled that a lady in a wheelchair has been told we don't do disableds."
• "The gents toilets were stinking."