Bermondsey Bierkeller Reviews Summary

Service and Staff

Pros:

• "Fantastic service! The staff were friendly and fun!"
• "The staff are really helpful and attentive."
• "Great / friendly staff and the Owner is very helpful."
• "The staff were so friendly and knowledgeable."
• "Special mentioned to Miguel and his supporting staff for being so accommodating."
• "Staff are on the ball with everything, very friendly and obviously enjoy what they do."
• "Staff amazing! Mazie on reception was fantastic, very friendly, warm and welcoming."

Cons:

• "On one hand they made mistakes on my tab."
• "Waitress can't understand much in the way of spoken drinks orders."
• "The waiters weren't friendly, after every round of beer they were bringing the check, it felt like they wanted to get rid of us."
• "The staff there gave off a feeling that they didn't want to work and no one was smiling."
• "Very rude and quite racist hostess named gabby."
• "Service was poor due to seemingly unhappy staff, and long queue times for food/drink."
• "Drinks order was incorrect, food order was incorrect although food tasted OK."

Food and Drinks

Pros:

• "Well priced drinks and good food."
• "The beers are reasonably priced."
• "The food is delicious and the drinks are amazing!"
• "They have a great selection of German beers and the food was fantastic."
• "Food was just FANTASTIC! Deli burgers and fingers liking ribs! OMG! Ribs were very tender! Fries were just perfectly cooked!"
• "Food, excellent. Beer, excellent."
• "The drinks are fresh and tasty and the food is very good."

Cons:

• "The disappointment was that the £110 platter was way smaller than expected. Not worth it."
• "Sorry, but £87 for 6 beers (albeit large) is just way too steep, even for London."
• "The food arrived late was cold and inedible."
• "The beers weren't the freshest german beers I've had and tasted different somehow."
• "The schnitzel was really dry (drier than it should be), the fries were mediocre."
• "The food was definitely cooked form frozen as there was no taste, and the presentation was just sad."
• "Later, friends ordered pretzels... It's warm, soft and unsalted. Terrible waste of 4 quid."

Ambiance and Decor

Pros:

• "Very cool ambiance and decor!"
• "The venue is great (especially the games room), the music and band were great."
• "Atmosphere is amazing and such good fun playing the multiple choice games available."
• "The atmosphere in there on a Saturday is buzzing and the games are good fun as well, especially the shuffle board!!!"
• "The atmosphere was fantastic."
• "Great atmosphere - genuinely felt like we were in Germany."
• "The atmosphere here was awesome and the place had great vibes."

Cons:

• "Very dark and dingy underground however and you'll have no idea what time of day it is."
• "How is it as a German beer hall? Very bad. There is nothing authentic about this place."
• "Unlike other London Bierhallen, there are no costumes, no German music or oompa, no Bavarian paraphernalia."
• "Sure, they have steins and German beer on tap, but the food is lower quality than Lidl."
• "As a German tourist I feel offended by the menu. Hotdogs, burgers, pizza, chicken wings and it is called authentic German bierkeller?"
• "Deafening music at 7 pm is not ok."
• "The only downside I would say is the disco balls they make it look a bit cheesy."

Games and Entertainment

Pros:

• "Great German beer and a good selection of burgers, chicken and sausages. Pool tables, table football and shuffleboard. Great fun."
• "We had so much fun playing darts and pool."
• "The games rooms are really fun!"
• "The games room was very fun."
• "We played ping pong and had the best birthday for my friend, would definitely recommend."
• "The atmosphere in the whole venue is great and the games are really fun and well organised."
• "Fun bar games to play."

Cons:

• "Want to play games, because they seem pretty cool. My gf asks about ping pong. It seems some staff members are playing and we have to wait for them."
• "Go to play ping pong, only 2 bats available... About 5 minutes later, informed that the board is reserved and we have to stop."
• "Book your games ahead of time as we only found out once we were there and even though there were lots of empty games we could not get to play any of them."
• "The games are overpriced though and the darts boards should probably be replaced sooner rather than later."
• "It was super hot as its under the arches and the pool table had broken glass shattered all around, on top and in the pockets."
• "No one at the door to welcome us or to give the darts after we left and the game doesn’t even display the scores properly."
• "£5 per person for a games room (game of pool) is approximately 5 times more expensive than a standard pub."

Value and Pricing

Pros:

• "The fee for the games room may seem high at first, but when broken down, 1 hour to play pool, table tennis, foosball an shuffle board is not a bad fee at all."
• "Instead we are able to play shuffleboard, which was excellent. 5 quid per hour per person, well worth it."
• "The beer sampler is 6 half pints for 20£ which is amazing value, especially on a nice afternoon like this!"
• "You pay £5 per person per hour and you can play pool, table football, table tennis and shuffleboard."
• "Came here because we got 20% off with the London Pass, which is a really great deal."

Cons:

• "Also slightly expensive place as you have to pay per person per game."
• "Sorry, but £87 for 6 beers (albeit large) is just way too steep, even for London."
• "The drinks are flavoursome, but a little on the more expensive side."
• "They charge 12.5 charge to bring cold late food absolutely outrageous."
• "The other food/drink items are grossly overpriced."