The Loop Bar Reviews Summary

Customer Service

Pros:

• "An amazing night out from beginning to end, booked a birthday booth in the opal floor with Klaudia, her customer service skills are very professional & polite."
• "I Loved the Loop Bar the service was brilliant and the staff were great fun and really friendly."
• "The staff were all lovely and very very helpful."
• "The staff is really friendly and nice."
• "Service is great. Staff are very friendly and professional."
• "The staff were amazing, I had an issue with one of my friends and management were very pleasant and understanding!"
• "The staff are really friendly and helpful, Silvia, Im not sure about is spell like this but VIC, Hollie, Zala was really friendly and respectful."

Cons:

• "Staff seemed to be confused and without much enthusiasm."
• "Very unfriendly and poor service."
• "The waiter had just the worst attitude."
• "Staff were inattentive and indifferent (at times arguing!)."
• "The staff there cannot handle pressure."
• "Awful place and even worse management."
• "The staff was unbelievably rude, especially the security staff."

Security

Pros:

• "One star because there was one security guard who was very attentive and made sure I was with someone safe before leaving the premises (from what I've been told)."
• "Security was nice and tight."
• "Closely patrolled with troublemakers dealt with swiftly and firmly, loved it!"
• "Staff and security were nice."

Cons:

• "The security guards were very weird when they were closing the club, they kept pushing people to leave the streets even after we were 100m away from the club."
• "Terrible, terrible service at the door. Rude security staff that yell at you and literally push you inside the club."
• "The door staff are openly racist and don’t even bother trying to hide it."
• "Really disgraceful place. The door staff are openly racist."
• "The security manager was rude, threatening, aggressive unprofessional to us."
• "The security here is very heavy handed and not at all customer friendly, it really makes for an unpleasant vibe and a feeling of not being safe."
• "Security and staff very rude."

Atmosphere & Location

Pros:

• "Loop bar is usually not that bad a place. Saturday night was a good night however it was very busy."
• "Lovely atmosphere in good location."
• "The interior design strikes the perfect balance between elegance and comfort, creating a cozy space that invites one to linger and enjoy the company of friends and loved ones."
• "Good atmosphere, good music, prices are ridiculous but maybe that's average for Mayfair?"
• "The atmosphere is nice and the staff is very courteous."
• "Great atmosphere, friendly staff, good food and reasonably priced drinks."
• "The atmosphere was great, plenty of people drinking inside and out."

Cons:

• "The place is in the basement and it has no windows."
• "The club area was trashy, smelt of urine and had seedy men circulating around the edges."
• "The atmosphere of a slightly redecorated strip club and the music of a 2012 teen disco."
• "Without a doubt the worst place you can possibly go for a night out in London."
• "Place packed like a tin of sardines. Why let too many people in??"
• "Pretty rough place. The staff were civil, but the music was terrible, too loud and no opportunity for conversation downstairs."
• "Awful sound quality in the disco downstairs. It was way too loud, definitely beyond the level the speakers were made for and my ears were still ringing the morning after."