Dirty Martini Bishopsgate Reviews Summary

Staff Service

Pros:

• "The staff members were epic, excellent service."
• "Gary, made our evening a very pleasant one!"
• "The manager, Louis Hilton, and the entire staff were exceptional."
• "Really enjoyed the evening with an amazing hospitality skills from management- Daniel was great!"
• "Mel, was such a pleasure to chat with, she gave us so much information about the different dirty martini bars in London and went the extra mile to ensure our night was extra special."
• "Our server Megan was quick and effective taking our orders, transparent about long wait on food (~20 mins) but food was very good and drinks were served quickly and very well balanced and flavoured."
• "The lady that was serving us was terrific didn’t manage to catch her name but she was super attentive and delivered a great service."

Cons:

• "Staff have been completely uninterested and unhelpful, when you order a drink it just doesn’t come."
• "Manager Daniel was rude, dismissive and stopped us at 5 drinks as 'that was the average'."
• "Rude bar staff. No one at bar, 2 girls on bar left us standing there for 5 minutes."
• "Had a young man serving us who was obviously upset about being at work/serving us/existing."
• "Food was awful and drinks were given to us so slowly."
• "A waitress with dark curly hair was not taking customer’s words serious."
• "The managers are so rude I couldn’t say any of the workers are happy working there."

Drinks Quality

Pros:

• "Dirty Martini is just perfect, it has great cocktails with great taste. Happy hour prices are good too."
• "Their passionfruit martini received our votes - sweet and delicious!"
• "Both the food and of course the drinks, were delicious."
• "Well made cocktails."
• "The ambiance at Dirty Martini Bishop Gate is visually stunning; it's a feast for the eyes."
• "Great food, cocktails and atmosphere ❤."
• "We timed it just right in Happy Hour and had 2 delicious 'Love Affair' passionfruit and pineapple martinis."

Cons:

• "Cocktails were overly sweet not a lot of alcohol at all and for almost£40pp is an absolute joke!"
• "Cocktails were terrible, no consistency and they tasted like old juice."
• "Very little liquid in the mocktails...mostly a glass of ice."
• "Glasses used for drinks smelt bad."
• "Beef slider on a vegetarian plate, food failing to turn up and poor cocktails."
• "Glasses are a bit dirty."
• "To pay £15 for full glass of ice and traces of a cocktail, which was far from good, it is ridiculous."

Ambiance & Decor

Pros:

• "Good music and nice decor."
• "The music and the atmosphere is outstanding!"
• "The best thing about this bar is the music."
• "Music was pretty good. The age of the visitors were quite different from one another but it didn't seem like anyone cared."
• "They play great mixture of music, either to sit and listen or have a dance."
• "Music is DEEcent."
• "Music was good and the place was nicely decorated."

Cons:

• "The floor was ridiculously sticky... difficult to dance on."
• "The music was literally on repeat same songs over again like a loop."
• "But slow sad songs at 10/11pm is just a no no."
• "The place was also very sticky and unclean!"
• "The actual bar had sticky floors."
• "Very sticky floors in the bar area which you have to hang near unless you prebook a table."
• "Music playlist isn't that great."

Customer Experience

Pros:

• "Had a great time here as the final venue of our night! Great music and atmosphere and the doorman make sure it's not too crowded so you can actually enjoy your time and get drinks without too much wait."
• "Looking forward to many more nights out here in the future."
• "Security staff were a presence throughout the evening and on the dancefloor but they were not intimidating or intrusive and were friendly to guests."
• "Polite security staff and bouncers, understanding and accommodating."
• "We were greeted by the warm and welcoming security person, CJ, who set the tone for a fantastic evening."
• "Staff are good, bouncers are good at keeping an eye on people and ensuring safety as well as not being heavy handed."
• "The whole experience was fun."

Cons:

• "Absolutely dreadful place. Booked for my partners birthday which was not cheap in the first place - included in that price was some spending money for drinks etc and the bar staff had no idea when giving them the reference code!"
• "No one informed us of any other way of purchasing drinks or even offered anyone a free drink after standing hopelessly waiting for so long."
• "Does not look like it does in the photos you use to advertise it."
• "I will also be emailing a formal complaint. Please avoid this place at all costs better places in London for cocktails with friendly faces."
• "Shocking and stressful experience."
• "This would have been such a nice place EXCEPT it really has some of the worst Customer Service I have ever experienced."
• "This place is appalling. I've never ever encountered staff that were so rude and hostile anywhere else!"